Kroger Bakery
$ • Bakery
Hours:
1505 Wirt Rd, Houston
(713) 722-9800
Kroger Bakery Reviews
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Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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On our store visit early afternoon on Monday Oct 13th, at the Wirt location in Houston, when we were at the register with NO SACKERS to sack our groceries. All the sackers were out getting baskets. My elderly mother asked the in plain sight managers that were hanging out at the self serve registers , "Do y'all have any sackers" , only to be ignored by the stocking manager and another floor manager so they can go smoke their cigarettes rather than help a customer's request. When we got home, my mother placed a call to the Store Manager and spoke to Vanessa who wasn't of any help at all and did not give any assurance of a corrective action or plan. This location has been at its worst in customer service, in stocking and most importantly in its Management and the upkeep of the store. We are hopeful for improvements. As a small Latina business owner who shops here frequently, I know that CUSTOMER SERVICE is a MUST to stay successful, sadly this location and staff don't share that mind set.