Pretzelmaker

$ • Pretzels

Hours today·

About Pretzelmaker

Pretzelmaker inside Willowbrook Mall offers freshly baked pretzels with good flavor, although some find the texture a bit flaky compared to other brands. The staff is friendly and hardworking, providing excellent customer service, even late in the day when supplies are limited. The menu includes original pretzels and pretzel bites, with the lemonade receiving high praise for its quality. Prices are slightly higher than competitors, and some displays or signage may seem less appealing. Despite minor criticisms, many customers enjoy the pretzels and appreciate the fresh baking and friendly atmosphere. Overall, Pretzelmaker is considered a good spot for a tasty snack, with a few small issues noted but overshadowed by positive experiences and good service.

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Pretzelmaker Reviews

2.4
44 ratings
5
20%
4
20%
1
60%
Food
2.9
Atmosphere
2.6
Service
2.6

Share your opinion about Pretzelmaker

Tried The Pretzel Maker inside Willowbrook Mall (it’s connected to Great American Cookie). I’m a pretzel fan, so I had to give it a shot even though I’m not as familiar with this chain.

The line was long but moved quickly. We ordered a regular original pretzel, pretzel bites, and lemonade. One thing I noticed right away was that one of the displays looked a little lacking (see photos). Also, the sign about charging 50 cents for a cup of water—or bringing your own—felt...read full review
Tried The Pretzel Maker inside Willowbrook Mall (it’s connected to Great American Cookie). I’m a pretzel fan, so I had to give it a shot even though I’m not as familiar with this chain.

The line was long but moved quickly. We ordered a regular original pretzel, pretzel bites, and lemonade. One thing I noticed right away was that one of the displays looked a little lacking (see photos). Also, the sign about charging 50 cents for a cup of water—or bringing your own—felt...read full review
The food was great & the manager was super nice & hardworking.
I don't see why people hate on this place. They take a while to bake but they bake these pretzels fresh it's worth the wait I think everyone is just upset they couldn't get 10 pretzels down their throats in £a matter of seconds.
10/10 w/ this place

Read All Reviews(44)

Hours

Monday 10:30AM - 8PM
Tuesday 10:30AM - 8PM
Wednesday 10:30AM - 8PM
Thursday 10:30AM - 8PM
Friday 10:30AM - 8PM
Saturday 10:30AM - 8PM
Sunday 12 - 6PM
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