Pretzelmaker
$ • PretzelsAbout Pretzelmaker
Pretzelmaker Reviews
46 ratings
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Jaxon is a sweetheart, helped me redeem my birthday pretzels. Thank you!
Tried The Pretzel Maker inside Willowbrook Mall (it’s connected to Great American Cookie). I’m a pretzel fan, so I had to give it a shot even though I’m not as familiar with this chain.
The line was long but moved quickly. We ordered a regular original pretzel, pretzel bites, and lemonade. One thing I noticed right away was that one of the displays looked a little lacking (see photos). Also, the sign about charging 50 cents for a cup of water—or bringing your own—felt...read full review
The line was long but moved quickly. We ordered a regular original pretzel, pretzel bites, and lemonade. One thing I noticed right away was that one of the displays looked a little lacking (see photos). Also, the sign about charging 50 cents for a cup of water—or bringing your own—felt...read full review
Tried The Pretzel Maker inside Willowbrook Mall (it’s connected to Great American Cookie). I’m a pretzel fan, so I had to give it a shot even though I’m not as familiar with this chain.
The line was long but moved quickly. We ordered a regular original pretzel, pretzel bites, and lemonade. One thing I noticed right away was that one of the displays looked a little lacking (see photos). Also, the sign about charging 50 cents for a cup of water—or bringing your own—felt...read full review
The line was long but moved quickly. We ordered a regular original pretzel, pretzel bites, and lemonade. One thing I noticed right away was that one of the displays looked a little lacking (see photos). Also, the sign about charging 50 cents for a cup of water—or bringing your own—felt...read full review
Hours
| Monday | 10:30AM - 8PM |
| Tuesday | 10:30AM - 8PM |
| Wednesday | 10:30AM - 8PM |
| Thursday | 10:30AM - 8PM |
| Friday | 10:30AM - 8PM |
| Saturday | 10:30AM - 8PM |
| Sunday | 12 - 6PM |
Pretzelmaker inside Willowbrook Mall offers freshly baked pretzels with good flavor, although some find the texture a bit flaky compared to other brands. The staff is friendly and hardworking, providing excellent customer service, even late in the day when supplies are limited. The menu includes original pretzels and pretzel bites, with the lemonade receiving high praise for its quality. Prices are slightly higher than competitors, and some displays or signage may seem less appealing. Despite minor criticisms, many customers enjoy the pretzels and appreciate the fresh baking and friendly atmosphere. Overall, Pretzelmaker is considered a good spot for a tasty snack, with a few small issues noted but overshadowed by positive experiences and good service.