Subway in Houston

“I received a coupon in the mail but unfortunately was having trouble using it due to the system claiming it had already been used/expired. Itzy generously helped me out with my little problem ? and provided me with the best sandwich I have had in years!!! She is so sweet and even went as far as to offer me recommendations. Love subway!!!“

“Not sure what the man’s name is that was working , but he made mine an my husbands sandwich perfectly!! He was all by himself but still took his time and made sure it was perfect. Greatly appreciated that. He is an amazing worker! And so friendly :)“

“The poor guy working was overwhelmed, understocked and too young to use the deli slicer. I ordered online and expected to run in and grab my order quickly as the app said it was ready. Instead I'm told they're out of many ingredients including flatbread and the volume of online orders was insane because they wouldn't get to mine for ~2hrs. I just took a refund.

Vegetarian options: It's one of the few places that you can actually get a vegetarian meal.“

“I stop by this Subway every weekday and it never disappoints. I order online and my meal’s always ready when I get there. The staff are super friendly and even know me by name now, which makes it feel extra nice. 😌Quick, easy, and always on point!“

“These folks really take making your sandwich to a whole new level. From the minute we walked in to the time we left we were treated great. Super friendly staff and a good clean bright store. The food and fixings were all fresh and the result was a great experience. Thank you for a great lunch, great atmosphere, and great food! The only down side was they are no longer service black olives as a topping. What a surprise as it's my favorite topping on my personal signature sandwich from Subway. Hope they bring them back but it won't stop me from eating at this location.“

“This is the Best subway in Houston?❤️?? the vegetables looks fresh, the store and restrooms are clean. The staff can speak English, Spanish and French, Romain. The women’s employees here are friendly and Gorgeus. I will definitely keep coming here.

Vegetarian options: Veggie Party and Veggy Delite“

“You guys made my sandwich the best today you guys never forget that I want ranch I appreciate y’all so much ? thx for all the good subs y’all always make for me , I’ll always stay loyal to only this location ! This is the only subway I’ll eat at

- ju“

“The staff was incredibly kind and welcoming; they made me feel at home and treated me like family. The service was fantastic. Every table and counter was immaculate and extremely hygienic, and the atmosphere was excellent. Ruby, the employee there, was among the best: she offered suggestions on what to choose and was very kind. And the food was overall delicious, you can definitely tell it was made with love.“

“My dad had a stroke recently and came home from the hospital today. Its been a long day.. so me, my mom and my daughter stopped in to get dinner for 5 of us because we're just too worn to cook tonight. James and Nicc were working today and we're the best employees we could ask for. They really turn this place upside down. They have no idea the wild few days we've had this weekend so thank you two for being a smile we needed right now. Please choose kindness and laughs like James and Nicc did. Also, they need a raise.“

“Hello,
I couldn’t wait to make this review! First off I just have to say everything I ordered was so good! Tasted very fresh and made with love and care! It’s very clean no weird smells! Very welcoming! However the server named Jenny is amazing! You can tell she actually cared about getting your food prepared at the customers satisfaction…she even ask you is it to your liking! As I paid for the food I definitely tipped her because she made me feel like I mattered and the food was definitely worth it! 🥰🥰🥰🥰🥰🥰🥰 Extremely satisfied!“

“I’m not embarrassed to say me and my husband have Subway pretty frequently. We both work long hours and Subway allows us to eat well while still following our dietary needs. Maria, always helps us out! She’s always so kind, and at this point, knows us by name and always greets us with a smile! I’ve never had an issue with this location, my order is always correct and it’s always ready by pickup. I will continue to come here! Maria, gracias por todo!“

“I watched one of the ladies here get absolutely verbally abused by a customer. To the point where I almost said something. But she was so good and calm and professional. You couldn't even tell this person was bothering her. I wish I had that kind of control. This happened Feb 28 2024. Please show this to the two girls who were working.“

“Martha was great as soon as we walked in, she greeted us was happy to serve us. The subs were done to perfection with love!!! We had stopped at a different location but left because the employee was not pleasant as we walked in she was already in a bad mood, so we decided to drive a little further and it was so worth it!“

“I’ve been ordering the same exact sandwich from subway for about 15 years now. Whoever made the veggie delite I ordered via DoorDash tonight, I just want you to know nobody’s ever made it for me as perfectly as you have. Bread was fresh, perfectly toasted, the ratios of the ingredients were perfect. Immaculate. 10/10. Compliments to the chef. I am very satisfied.“

“This is one of the nicer subways where the sandwich artist is don’t act like it’s their sandwich lol. Whatever you want your sandwich to be is exactly the way they will make it with no complaints. Area is clean and vegetables always seem very fresh.“

“Great staff/service. Quick and easy to order here. I’m always in and out within 5 minutes at this location. Cleanliness in store is prioritized which makes it more comfortable for me to come in. This is my go to subway location whenever I’m in the area for a fast lunch break“

“OK so last night we decided we were going to go grab some subway after leaving the park next-door. They were about to close and there is only two people working one guy in the back and a young girl in the front. She was the sweetest thing ever! I wish I could remember her name and I will come back and edit this if I could find the receipt and I wrote her name down on. I will say that she had two tattoos that were outstandingly well done one on each arm and long black hair and a piercing. She was just a bundle of joy and good vibes. My son is a very particular eater and I hate taking him to places where he hast to make decisions about workers on his food because it takes him forever to choose. She was so good with him and had everything done and wrapped and ready to go in minutes I was shocked. The food was probably some of the best I’ve had. She made suggestions on things that went well together that are not on the menu and surprisingly they went very well together I now have a new favorite way to make my sub club. I have not had good experiences with the way restaurants in the past is that the one just right down the road at 1960 and 249 behind the 7-Eleven is probably one of the worst experiences I’ve ever had at a fast food place. They were just horrible and it really turned me off from subway as a brand. But this young lady reaffirmed why I originally fell in love with subway so many years ago. To whoever the manager is at the store I just want to say good job. The store was clean the food was fresh everything looked pristine the only problem I saw in the entire store was that it was out of sweet tea and lemonade but that was probably due to the fact that it was the end of the day and it wouldn’t of been worth making another batch when y’all were about to close anyway. I did that perfect dining experience thank you and thank you to your team that was working on September 19 at closing time.“

“Went in the day before and ordered 8 sandwich trays (120 3" sandwiches), 8 dozen cookies and drinks. Food quality was good. Everything was ready and the requested time. Manager offered a discount for the volume. He then followed up the next day to make sure everything was satisfactory. Great customer service!! Will use again.“

“This Subway is located at 6900 N Loop E Fwy, Houston, TX 77028, USA. It's open from 6:00 AM to 11:00 PM Monday through Friday, 7:00 AM to 11:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday. It has a 4-star rating on Google Maps.
Some reviews mention the workers being awesome and respectful, and making big sandwiches. This Subway offers a variety of menu options, including Footlongs, 6” sandwiches, wraps, and salads. They also provide different ordering options such as in-restaurant dining, quick and easy ordering in the app or online, convenient delivery, and curbside pickup. Subway also offers catering services.
Subway provides a rewards program where customers can earn tokens for every dollar spent on food and beverage purchases. Once 200 tokens are earned, customers automatically receive a $2.00 Reward for future orders.“

“It’s a good place to sit and eat too but supper expensive I had a tuna sandwich with chips and a drink and my family got the same it was $47! But it’s worth it in my book . The lady who was there was helpful she recommended that we got the meal so it would be cheaper very helpful . And the smell when u walk in is just so delightful .“

“This Subway is the best one on the beltway. The workers are very friendly. There’s this one worker named SAMANTHA, every time a customer comes in she greets u with a smile and warm positivity! If only there were more people like SAMANTHA in customer service.“

“Hadn't been inside Subway in forever.
I was pleasantly surprised to be greeted by Rafael, who also greeted everyone that walked in.
The atmosphere was so warm & inviting that we opted to dine in.
William made the BEST sandwich! It was as delicious as if I had made it myself.
Fresh veggies & warm bread were just an added plus!
Please thank this great team!
I will be ordering again soon!!“

“the 2 gals, jubely and her coworker were great host, totally nailed my sandwich l, I know is not much to make a sandwich but at the end it looked just like the picture and totally take pride in their work. the place was clean and it they where quick to prep it too, awesome service“

“It's super good to come eat here! It's super nice and friendly, apart from the fact that they make the sandwiches super delicious, they also make you feel in a good environment❤️ the manager made me have a good lunch, thank you “

“I came at around 9:48pm and they still let me in even though the door was locked. They were very nice and made my sandwich with grace and elegance. The taste was immaculate and perfectly prepared. The two ladies working at that time deserve a reward and a raise. And for me inconveniencing them I was paid by slipping on the way out(absolutely not their fault at all by any circumstances and they checked if I was ok.). Great experience great service and a great sandwich made by them. 100/10“

“They always have all the meats and veggies stocked when I go, and I never walk to see a line usually 1 or 2 people not like 5 so i love it! Its convenient right by my house and you can buy your chips straight from the store so it's cheaper than buying them from the actual subway since its inside the store. I just dont like that the soups have been microwaved I love me some soup but if you dont get soup it's no biggie. Customer service is good to I've never had any issues either.“

“I love this location. It's 24hrs, they actually have really good pizza, and my favorite "sonic style" soft crushed ice. The staff are all nice and welcoming ESPECIALLY the night shift manager. He's the best.

Vegetarian options: You choose your own ingredients so the vegetarian options are endless.

Dietary restrictions: You choose your own toppings therefore there's plenty of options for any diet.

Parking: This location is inside a gas station therefore there's plenty of free parking.

Kid-friendliness: Kid friendly.

Wheelchair accessibility: Wheelchair accessible“

“This location makes the best sandwiches and they also have fantastic customer service!If I'm craving my favorite sub and I'm on the other side of town I will find my way to this laction.I'm not gonna lie I'm slightly picky about my sub and they get it right Everytime“

“I always come to this location, staff is friendly courteous and helpful. Now these cookies.....has anyone noticed how thin Subway cookies are , so thin they start crumbling in the box or package. The cookies use to be thicker in size. That's a shame...... Quality has a 1 star“

“I really feel that Subway has upped their game. If I would've posted a review a few years ago I would not of given at such a high star rating based upon all the competition from other comparable sandwich shops. But in my Pinyan at the time had better quality ingredients and better service and just an overall better ambience in the restaurant. But again as I said to Subway has upped their game. They are a better price point the most competitors and in my opinion only a notch below and quality and taste. Definitely out on alternative to mix it up with other sandwich shops“

“They take your orders carefully and give you excellent service. Fresh ingredients. On many occasions that I have bought at the place, they serve me equally attentively and they have different employees. I congratulate the manager or the person who trains the employees ❤“

“Loved the employee's attitudes during rushed atmosphere. Isaura and the girl I think her name was Melanie are great workers.

Vegetarian options: Veggie Patty and Veggie Delite sandwhiches and bowels

Kid-friendliness: Safe environment, cleanliness top notch, calmness at its peak

Wheelchair accessibility: They have a ramp and disability parking. Though washed out, you can park anywhere necessary“

“I have been eating lunch at this Subway for about 6 months now. It's very clean and taken care of. The staff here are super friendly, polite, and fast. The ingredients are always fresh ìand the sandwiches are always made to your exact request. I highly recommend this subway.!!!“

“Love Subway so my opinion may be biased. Even though this particular Subway is small, the staff are all very nice and work really fast. I have seen a line out of the door several times and the employees had them gone really fast. Great place to grab some food on your lunch break.“

“So Chris made our food very well unfortunately I feel the morning crew should have restocked all low or missing food products. He didn’t have much and I bet it made his shift miserable with having customers such as my self upset. But he makes it up with his customer service so great job Chris keep up the good work!“

“It doesn't matter what sub I get at Subway they are so delicious.I have tried the Cheese and Steak sub, the Veggie Delite sub, the Tuna, the Turkey Club with all the veggies and ranch and they are so delicious. Subway is perfect for any time of the day.“

“I would like to comment that the reason for visiting this Sub Way store is because I feel very satisfied with the service that many of them provide, the place is completely clean, the food is very fresh and of good quality, although I have visited other stores since I was here for the first time, I noticed a lot of difference in everything, I feel at home, very comfortable, and I am grateful for the good spirit of service they provide, and I hope they continue like this, since there are other stores where the staff is bitter and the there are too many places.“

“I had an awesome experience at Subway thanks to Mitchell! He was friendly, professional, and really took the time to make my sandwich exactly how I wanted it. You can tell he cares about his customers and takes pride in his work. The store was clean, the ingredients were fresh, and his positive attitude made the whole visit better. Mitchell definitely deserves some recognition—he’s the kind of employee that makes you want to come back!“

“I work nearby and order at this subway at least once a week. I’ve been doing that for over two years. Ana and Mary are the best sandwich makers ever! Not only that, they are kind, patient and forgiving. (Sometimes my order can try anyone’s patience:/ ) But I know what I like and so do they. There are other subways in the area but this is my fav. Try the breakfast black forest ham with egg spinach tomato and onion and light mayo and mustard. Ana and Mary have it down pat.“

“I would just like to say that I came in today at about 6ish and ordered a bmt. I watched it being made and the woman made sure that everything was evenly distributed. OMG every bite was perfect from start to finish. That was the best I’ve had at any subway. Thank you!“

“Everything with my.visit today went very good. Everything was fresh and the ladies were in there working hard. The women were nice & polite. The lobby was clean and so were the restrooms. I usually find something that gets on my nerves or just wasn't right but this time was perfect. The bread was fresh as always and all the vegetables were fresh too. I enjoyed some tea while I was there. The restrooms are accessible by code which the ladies had no problem giving it to me. I didn't encounter any issues and I appreciate the fast service. I'd say one of the best Subway locations I have been to lately.“

“Subway has been important lately for health related reasons. José is excellence. This is my favorite store out of all subways I've tried in Houston. Jose is very clean, welcoming, straight to the point, and has a great attention to detail.“

“I have no idea why the bad reviews . . . I've been to many locations and this one is by far the best location as far as preparing the sandwiches go. Even the wrapping is neatly done. I don't know who prepared my order (C8484076-04), but I hope I get served by the same person (999997) next time I place an order.“

“Alexander (store manager) prepared my #30 foot long and it’s the best sandwich I’ve had at this location so far, fresh bread, fresh ingredients. I highly recommend coming here. They’re also quick with their online orders. Thank you Alexander! Order# F92F3462-BB“

“9105 W. Sam Houston Pkwy store is by far the best Subway in my area! I go everyday for 2 subs and I am always greeted with a smile and the freshest bread always! The store is always clean and the workers are always so nice! I even drive past other subways just to come to this one! Absolutely the best!“

“I always go here after octopharma, today I got a free 6 inch sub, and I get my tokens to get my $2.00 off. I walk from the plasma center do NOT wait for number 10 Metro... that bus runs on its own alternate universe multiverse schedule. You are better off walking and then catch #4 to the hospital transit center after you go to subway. The subway is always clean and they are always cleaning, I always use my app and the food is ready waiting for me to pick up.“

“Located inside the gas station. The day I went there was only 1 person working at the Subway. He was very nice and patient, even though it was non-stop for him. He managed to take care of it alone. I have 4 stars only because even though he was working by himself, he shouldn't have had too. Not sure where his other team members were, but he was doing a great job.“

“The gentleman that made my sandwich was very sweet and made sure it was to my liking. I would definitely go to this location again.

Vegetarian options: You could just get the vegetables without bread or meat if you wish.

Parking: Right in front of the store. Easy access.

Wheelchair accessibility: Not sure..

Dietary restrictions: Sandwiches are made to order so you can get whatever you want.“

“I would definitely recommend this place. It has a bright, clean, and cheerful atmosphere, with friendly staff. Nadia was very kind and attentive, which made the experience even more enjoyable.
The sandwiches were excellent.
See you next time!“