Taco Bell in Houston

“I was treated like a part of the family from the time Inwalkedbinto this establishment. The warm up beat on environment of this Taco Bell was one of the best experiences you could have at a fast food place outside of your own home. I would reccomend visiting this particular Taco Bell if you want great fast food,great service,a homely atmosphere, and treated as if you were apart if the family! Thank you Mrs Jacky you make this place that much better than anything I have ever experienced! Your warm and caring attitude is what customers need these days. Customer service is not dead with you! Thank you Mr Ken for keeping your people well trained and courteous. I highly recommend dinning in, you won't be disappointed!“

“This location always has the best service and makes our food fresh. Austin is so funny, friendly and patient! Even when we ordered over 30 dollars worth of food and changed the order, he smiled and made it happen! Great service all the way! 😊😋🌮“

“I ordered 2 hard shell tacos. They were very good and fresh. The meat was also warm and had a great flavor.
Also pleasing to the eye.
Good job, Taco Bell cooks.

Wheelchair accessibility: Wheel chair ramps are available.“

“This place was exceptionally clean, it had great eye-catching ambience. The workers were super nice, very eager to serve and the food was absolutely amazing! Hands down, the best and fanciest Taco Bell i’ve ever been to. me and my girlfriend had an amazing time here. This Taco Bell’s quality was all we could talk about together. I’ve never felt the need to ever leave a review before, but we both felt that this specific location deserved its praise.“

“Had a question about a specific order and Sarah was able to fully answer what was in that order, she took her time with me and asked if I needed help with anything else. This was a first time I had someone like her be this nice. Thank you Sarah, continue being you“

“This was a near Taco Bell and the food was fine. What made me leave a review is that they were allowing a homeless man hang out and clean up around the place for meals. That was very kind of them. He did not bother anyone or ask for money.“

“Best Taco Bell Ever Latoya and Joana has great costumer service!!! Very clean the employees makes you feel welcome and the Manager Rhonda thanks so much I’ll be coming A LOT MORE often. Y’all rock

Parking: Awesome atmosphere

Kid-friendliness: Kid free“

“Not sure if this location is under new management, but the past few times ive came here the service is excellent.
Food is hot and fresh employees are actually friendly and accommodating . Years ago it wasnt anything like this. So whoever is in charge now keep up the good work !“

“This is by far 1 of the best Taco Bells I have been to. Came by to this location for the first time and I must say that the service is excellent the cleaness of this location is excellent and the food is excellent. I really love how this location is really feeling the holiday spirit.“

“On 3/19/2025 @11:15 am, i was greeted with the utmost customer service. Gentlemen even came to me after I had received my food to see if I needed anything and my food was good. I did not get his name because he was assisting other customers. I hope corporate sees this review and the cameras and gives this gentleman a promotion. He needs to travel to different taco bells and give training on great customer service.“

“Mr Seven took my call. As a concerned Carmel Empanada connoisseur I had question as to why Taco Bell doesn’t have them on the menu. Seven was the best person to field my call. He explained why and provided a little humor. It was not even his store and he provided top tier service. Taco Bell please bring back the Carmel Empanadas and give Seven a promotion.“

“Arrived at 145, location closed at 2am. I was prepared for them to tell me it was too late to place order. That was NOT the case, they took my drive thru order with better than anticipated professionalism, great customer service and THE BEST TACOS combo Ive had from any location. Great job! Thank you to the entire team. I promise I will arrive earlier next time.“

“Amanda gets 5 stars for her exceptional service.. she was the only employee that cared enough to give me the bathroom code. When the foreigner worker said my food was ready they didn't give us the drinks, but Amanda was quick to correct the issue while simultaneously working the front cashier and drive thru. Please hire more employees like Amanda. I used to be against Ai/automation taking jobs from humans, but if we can't get more Amandas, then I'm all for it.“

“I had a great experience at Taco Bell thanks to Carter! He was super friendly, patient, and made sure my order was exactly right. You can tell he really cares about giving good service—he even double-checked that everything was fresh and packed neatly. It’s not often you get that kind of attention at a fast-food place. Big shoutout to Carter for making my visit such a positive one!“

“The food is delicious at this location. Great customer service. And the absolute, best thing of all is... this location has chili cheese burritos ! I haven't been able to find a Taco Bell for years with Chili Cheese Burritos! ? This location made my Taco Bell dreams come true! ??“

“The food was awesome as always and the workers gave grade A service but the location could not have been worse. Terrible Area... at night the streets are full of homeless people and/or junkies. As soon as my wife and I hit the drive truck some guy was waiting for us asking to clean our windshield, like really dude? The car was built with a built in sprayer and cleaner and then he has the nerve to ask for food. He looked healthier and stronger and older than me like, how old are you bro. If anything you should be supporting the youth and not taking from them. All in all, I Love Taco Bell just not that location at night.“

“We tried the dragon fruit freeze, it was very good. It seemed like the whole staff was in training, they forgot half our order then we got potato tacos that had hard little over cooked potato bits. They weren't edible. Normally this site gets it right“

“Got spicy soft potato tacos along with potato bowl with cheese and sour cream, my kids fav and easy on pocket.A must try option, quick, tasty, hot and filling :)

Vegetarian options: Limited options but clearly marked with a green “V”. Good quick bite options.“

“Ebony and Brayan take pride in maintaining Taco Bell’s standards for quality and customer satisfaction. The food consistently delivers the bold flavors Taco Bell is known for, from crunchy tacos to hearty burritos and Crunchwraps. Ingredients are prepared properly, portions are consistent, and orders are assembled to meet brand expectations.“

“It's Taco Bell. It's cheap, it's tasty, it's not necessarily all that good for you, and it fills you up. I always get my favorite order from the app. The box with a crunchwrap supreme, a beefy five layer burrito and cheezy fiesta potatoes. They have free wifi so I can watch dumb videos on my phone while I eat inside the restaurant. It's clean, well stocked and pretty much what you expect from Taco Bell. Tex Mex on a budget.

Vegetarian options: All menu items can have meat substituted for a vegetarian alternative.

Parking: Plenty of available parking around the building.

Wheelchair accessibility: Clearly marked handicapped parking at the front door and wheelchair ramps.“

“Man, let me tell you about Leroy. This dude was GRINDING. I pulled up tonight thinking it was just another late-night Taco Bell run, but nah — Leroy had that whole place running like a championship team.

He was boosting morale, hyping up his coworkers, and still giving top-tier customer service at the same time. You could literally feel the energy shift when he talked — man was keeping the line moving, cracking jokes, and making sure every order came out right. Respect.

Taco Bell Corporate, if you ever read this:
GIVE. THIS. MAN. A. RAISE.
He’s carrying the team and doing it with a smile. People like Leroy are the reason y’all stay in business.

If you pull up and see Leroy working, you’re in good hands. Dude is the real MVP.“

“Y’all, let’s be real … this is a Taco Bell. Now I don’t know of any Taco Bell that provides truly superb service, but this one certainly gets the closest. I frequent this Taco Bell as a college student on a budget for their affordable take out meals, and they are stellar. The staff are literally so kind, I’ve never had anyone rude here and they are SO fast. I mean I hardly ever have to wait when I go through the drive thru. Literally every other Taco Bell is much slower and can have rude employees.

Truly great service, so if you’re looking for a good Taco Bell in Houston, this one is it.“

“Employees were working hard and staying busy, store was organized pretty well in the kitchen and looked clean. the employee with the long pink braids went above and beyond and was very pleasant. The food was spot on, hot and fresh. It was as good of an experience as you could ever ask for in a Taco Bell. I have never once written a fast food review but I was so pleased with this store I decided it was earned so here I am taking the time to give credit where it is due.“

“This was my first time having Taco Bell in over 8 years. I completely forgot anything on the menu, and how a taco at Taco Bell tastes. But once I tried it, it was amazing! The were not really healthy I would say, but they were REALLY good! I got the Doritos one, and a hard taco, and soft taco. Thanks, Taco Bell! 5 stars!!! By the way, I could not rate service or atmosphere because I got it delivered ?.“

“This was after the hurricane so I'm not going to judge him too harshly however they did accommodate me they were very respectful I was able to order food attempt to charge one of my devices and they were very friendly. Unlike another place on the same property right in front of them... That starts with a w... They didn't get everything correct but they were very personable and I won't shade anybody for that.“

“The food was served nice and hot the employees there too young ladies with a smile very very polite I suggest anybody that's on the freeway get off on Edgebrook and if you're looking for something quick to eat and get back on the freeway or just sit I recommend it“

“I was happy to try out the Decades menu at Taco Bell. The mango fiesta drink, cool ranch Doritos taco and double decker taco hit the spot for me. The empanadas were delicious. So worth it! I will say the drive thru was long and I'm not liking the AI drive thru talking to me instead of a person. I love the customer service when I went to the window so that's why it's a 3.“

“The staff is always welcoming and friendly and just always cheerful.
The food is always hot and fresh

This has been my go to Taco Bell
And I don’t plan on changing that anytime soon.
If the put one right next to my apartment complex I’d still come to this one.“

“The 2 o'clock crew is the best, always serving hot food and getting my orders right. Came to eat after dropping off my wife at Ben Taub and was looking forward to some Taco Bell!! Shout out to the cashier for being very thorough! She needs a raise (older lady) much love to my southside people 👏“

“Most taco bells but especially this one is convienient to other locations of local city needs well lit and my experience there is the reason I took time to get the feel of what I ate there and the sauce is the best ive ever had on the things i ordered there my chalupa is always good with the order topped on the way i like but on the go.......I love to just get a one each quesadilla steak chicken AND beef and whatever or whomever came up with the DORITOS LOS TACOS i could always hit them up for that and I LOVE IT!!!!!!!!!.............“

“Staff members were courteous. Store appeared to be clean. 5 Layer Burrito and Nachos Bell Grande were good. Haven't been to Taco Bell in several years, but same as it always has been. Good Tex Mex when in a hurry. In and out in under 10 mins.“

“Very helpful young man working there. He made sure I didn't need any help with my order and greeted me with a great smile 😁. I love it when I can tell that an employee loves their job 🙌🏽😉 Also I really enjoyed this Poblano steak rolled quesadilla 😋😋😋“

“Drive thru, but never had a problem with my order with them.

Vegetarian options: You would have to ask for the vegetarian options, ask for no dairy products Or meat.

Dietary restrictions: Only if you ask

Parking: None

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“I haven't been to this taco bell in a while. I went today around 2:30p.m and let me tell you the food was soooooo good. I mean everything was fresh and delicious. Whoever is in the back they know how to cook. The cashier was sweet & polite. Good job team. 🙌“

“My cashier Arliz M. at store #033496 Is so kind everytime I go there. She is always smiling and really has amazing customer service skills. I was having a rough day due to a death in my family and she thanked me for being so nice. That simple act made a difference. Please give her a kudos for doing a wonderful job.“

“The chef at this location, Lupe, deserves an award for how well she puts the food together, by far the best Taco Bell ive been to. Every worker at this location has a shining personality, and I highly recommend for anyone in the mall looking to eat some good taco bell.“

“To the guy working the drive through July 30 at noon great job helping me with the order. Very polite great customer service. I appreciate it. Sorry you didn’t have a name tag on so I can’t name you out individually, but I appreciate your help.“

“I have been to over 100 Taco Bell‘s around the world. I think this was my best experience ever. The atmosphere was great. The workers were very respectful and pleasant. They made my special order exactly right. Very pleased. Jennifer - the manager on shift was excellent.“

“5 stars bc well..y'all were nice. Sorry for the belated review..do them once a month and well u passed the "This isn't a test, test!" Thanks y'all I mean mucho gracias. IDC what y'all say but Taco Bell still the shiznit 🤧“

“I was up late looking for a quick night meal and decided to head to my neighborhood tscobell and was greeted with amazing attitude at the window at almost 12 in the morning Sharonda J was extremely nice and had such an enlightened attitude given the time of the day. My girlfriend even pointed out how nice she was and i agreed thank you for such amazing customer service Sharonda!!“

“I stopped eating Taco Bell for a long time because where I just moved from. It was horrible. But ever since I’ve been in this area, I’ve been extremely happy with this Taco Bell fast service and haven’t got my order wrong once. This is really refreshing“

“Passing through. Craving a cinnabon bite. Also got a frescas. Mango peach. No flavor at all. Food wise meh. Atmosphere was ok. Lady at the front was wonderful though. Kind. Attentive. Butchered my name spelling lol but aside from that. Ok experience. Just come through for the quick bite when craving something quick and stick to Baja blast haha.“

“Service way above and beyond today at 9601 Westheimer Rd. Shaun may be new at this location, but I give him 5 stars for customer "kid glove" treatment. I see corporate executive in your future. Great job Shaun! Then Brenda took front and center, as she attentively looked out for our needs. Very polished, Brenda! You made my fast food lunch feel like I was dining at a high end restaurant. Thanks everyone! Pam Rost 8/29/24“

“Really quiet, but the thing that was crazy was is that the food was fantastic. The crew is busy.
So I didn't interact with the crew too much so the best part about it was just getting a chance to eat in peace. Enjoy the atmosphere around the area. The steak crunch wrap supreme was just right (custom, chicken, steak! Give it a try) take care friends.“

“Decide to eat here for a lunch option. Very clean and calm location. After scanning the menu for a tasty bite to eat. I chose the veggie bowl that comes with lettuce/purple cabbage, guacamole, black beans, seasoned rice while topped with shredded cheese, avacado sauce, and sour cream on the side. It also comes with pico de gallo, but optioned out on it. It was very hefty and filling portion of food. This a very good healthy choice alternative. Try it. Very enjoyable.“

“Brian/Bryan you are a rockstar bro! My order was taking longer than usual my a thought my dasher stole it and Bryan/Brian was really cool and was willing to remake my Big order! The food was cold and soggy cause the dasher but Amazing customer service!“

“This is a Kentucky Fried Chicken and Taco Bell together but as you can see I had Taco Bell I must get a 5 Stars first time I ever went to a Taco Bell in my order was exactly the way I wanted to get everything I paid for everything I paid for including my extra topping was right on point will be back again“

“It was great, except they always make you pull to front of building and you feel they are never going to bring your food. Even if no one is in front of you. We believe that they are trying to get around their timing cameras

Wheelchair accessibility: A ramp“

“One fastest fast food experiences I’ve had in Houston so far. I didn’t feel pressured or rushed whiled ordering, and for the transaction to be finalized by a very sweet and kind essential worker by the name of Nina, the experience was enough to leave my casual day off into a great one. Thank you Nina!“