Dairy Queen Grill & Chill
$ • Ice Cream, Fast Food
Hours:
728 Airport Fwy, Hurst
(817) 510-6681
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Quick drive through service. great food, friendly employees.
I was Happy to try the Flamethrower Burger w/Fries,along with a Medium drink/Flurry(Awesome service worthy of 10,000/10,000 of awesomeness)
Pulled up at 10:33 - (online hours say you open at 10 am, your front door says 10:30) the lady wouldn’t take my order because they were unloading the truck. Wow - horrible customer service. She didn’t even ask what my order was to see if they could assist me. I will never visit this place again. Why have business hours if you’re not operating during the times posted on your door?!
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
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Dairy Queen Grill & Chill offers great food, including burgers and milkshakes, which customers appreciate. The staff is friendly, and the restaurant is kid-friendly, featuring clean tables, well-stocked condiments, and clean bathrooms. Recently, three employees provided excellent service, earning praise for their courtesy and smiles, while ensuring the food was hot and fresh. However, there have been issues with cleanliness, particularly regarding gloves; some customers noted that many employees were not wearing gloves while serving food. Despite these concerns, the service is often described as stellar, with one employee deserving of a raise. The restaurant also demonstrated its commitment to customer comfort by quickly repairing their AC during a hot day. Some customers have experienced mix-ups with their orders, like receiving a caramel Java chip blizzard instead of the French silk pie one they ordered, but overall, the ice cream remains a favorite.