McDonald's in Irving

“I wish all of my experiences with McDonald's were like this. I went inside to order the young lady at the counter. Was very articulate, very helpful. It's polite. I'm professional. It took a minute to get my fries, but I watched her as she handled all the customers complete professionalism. Every mcdonald's should have associates like this“

“All this good, but they don't have the cryspi chicken biscuit, and this is a problem for me, because is the most delicious sandwich in the morning,

And sometimes the vanilla ice coffe has a different flavor, i don't understand why
And now they dont have de cryapi chicken“

“For a change, customer service was not bad, this time.

This day, I went to pick up my granddaughter a happy meal, happy meal was okay but because I was working and did not have time to stop anywhere else to pick myself up something to eat I order a burger for me and as expected, it was a terrible burger which the patty was as thin as paper and wasn't even covering the bun.

Nope, I do not recommend McDonald's.“

“It's a McDonald's; It's just like every other one. The service is quick and the orders I placed are always right, although they do sometimes miss adding separate condiments in the bag. The only thing I don't like about the inside is they don't have a soda dispenser so you'll have to ask the people upfront for a refill every time.“

“Outstanding Service from Manager Tyrone

I want to take a moment to recognize Tyrone, the manager at this McDonald’s, for consistently going above and beyond. My wife is very particular with her order, and Tyrone has always been incredibly accommodating and attentive to make sure everything is just right. His professionalism, patience, and genuine care for customers truly stand out.

I’m proud to see someone like Tyrone leading with excellence, and I sincerely wish him continued success in all he does. McDonald’s is lucky to have him!“

“The hours listed are confusing. Multiple signs on the building say drive-thru open 24 hours (as well as on this site), but one morning I was told by staff that it was closed until 5.
Tried again this morning (it's the only thing open besides donuts this early). I was 2 cars back and their orders were taken, so I thought that the other day was a fluke. The same staff person sent me away again at 4:57 because they didn't start serving breakfast until 5. I was asked to go wait in the parking lot and wait until 5, and by the time I pulled into a space (4:58?) 2 more vehicles pulled into the drive thru, their orders taken, and at least 1 was breakfast. So, what happened in the 2-3 minutes I was asked to wait? Did the hamburgers magically turn into breakfast foods?
I do try to be conscious of business times and know employees are short-staffed, but this seems a little too...wishy-washy (for lack of a better term so early in the morning waiting for the caffeine to kick in)“

“always professional when I dine In or taking out. The staff is friendly, nice, helpful, and always served with a smile. Please ? be polite to the staff if we can... I know we can get hangry at times. Including my self lol ? but think about how many guest they have to attend to while meeting our needs. 10/10 recommend“

“Great Customer Service.

Vegetarian options: Great vegetarian menu.

Parking: Plenty of parking.

Kid-friendliness: Kid friendly.

Wheelchair accessibility: Accessible to all wheelchairs.“

“THIS. Is a McDonald’s.
Great food, made to order.
You can tell when it’s fresh.
Always order on the app if you want your stuff fresh and made to order.
Orange Hi-C for the win!
Super fast service!“

“I suggested to edit only the lobby hours because they sometimes get confused with other mcds. The drive thru is open 24 hours a day sunday through saturday. However, the lobby is open from 6:00am through 11:00pm Sunday through Saturday. I wanted to edit the lobby hours for open until 1100pm Sunday thru Saturday but in the edit section you can't edit just the lobby hours because the drive thru is still open 24 hours during this time as well.“