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“Absolutely fantastic experience!
We stopped by the McDonald's at 7014 S Fry Rd in Katy, TX, and it far exceeded our expectations. The place was spotless, well-lit, and clearly well-managed. My kids loved the play area—it was clean, safe, and just the right size to let them burn off some energy while we waited for our food. They were also super excited to find tablets available with games and activities, which made the visit even more fun for them.
Our food came out quickly and was fresh and hot—everything tasted just right. From the crispy fries to the juicy burgers, you could tell the kitchen staff were on point. And to top it all off, they had ice cream for dessert, which made the whole meal feel like a treat.
The staff were friendly and attentive, and the dining area (including the restrooms) was very clean. This location really goes the extra mile to make families feel welcome, and you can tell they take pride in keeping everything running smoothly.
If you're in the area and need a quick bite that keeps the kids entertained and happy, this McDonald’s is a solid choice. We’ll definitely be back!“
“I do not eat fast food but when traveling long distances, from several days to many weeks at a time, I know that the beverages are consistently reliable, the service is dependable and the restrooms are clean. This particular venue met all 3 of those expectations.“
“Today they were giving out samples of the chicken strips, dip and new drink. Honestly, the strip was great the sauce had no flavor and the drink was just lemonade. I would love to get more strips and try the again. Service was good but the burgers were funny. Someone got very overzealous with the mayo and it was squirting out and making a mess. The Fries was disappointing because it was a large but only filled up like a medium.“
“I ate breakfast here after my medical appointment nearby. I ordered a Bacon, Egg and Cheese McGriddle Sandwich and a large soft drink. With my Rewards I was able to purchase my Sandwich for the discounted price of $2.00. My Sandwich was great, and the parking was very convenient.“
“Literally the best McDonald’s ever! Such such good service. ALL employees are so polite no matter what time it is. I live closer to the I-10 McDonalds but drive the extra 3 mins each way to this location because I have never ONCE had bad service here. The GOAT of McDonalds locations. Very clean too.“
“Amazing place, and I love the juicy luscious, tender, thick hamburgers And I love their fries with a hair amount of salt and a crazy amount of grease and the nice potato feel on my tongue as I slowly swallow them after feeling like heaven for two whole minutes I highly recommend McDonald’s and especially the fries😁“
“I had a bad experience today, 06/16, the cashier who was serving me treated me very badly. I asked for a coffee through the app and it was not available, and she didn't care. I asked her for help to find out how to refund the money and she told her that no idea she didn't know“
“Took my kids here to eat and have some fun! As soon as I walked in, we were greeted by an awesome employee named Eduardo. He should be the next General Manager or have a role in leadership due to his sense of urgency, kindness, and work ethic. It was my first time going inside and I will be returning with my kids again!“
“Good McDonalds. Eating area pretty clean.Food came out super quick but wrong breakfast sandwich. Kids Play area. Cushioned sears and benches with the McCafe vibe. Well maintained. Friendly cashier. ?Negative: WiFi and App not working properly. Lagging bad.“
“Thank you for the excellent work of the person who served me, her name is Lellanis, she was very helpful and very kind and professional when taking my order and she is super polite, we need people like that, thanks to her who put a stop to this excellent McDonald's restaurant, the pride of our country, the United States. Thank you
Thank you for the excellent work of the person who served me, her name is Lellanis, she was of great help and very friendly and professional, when it came to taking my order and she is super polite, we need people like that, thanks to her who put the name of this excellent McDonald's restaurant, pride of our country, the United States. thank you“
“we came here at 3am on a friday night. every person we talked to (the person who took our order, the person who took our payment at the first window, the person who handed us the food at the second window, and a person who was working up front) were all friendly and helpful, and didn’t seem miserable and look at us like they couldn’t care less. they were more than happy to let me make a last minute change to the order, without having an attitude
not exaggerating, this is the best experience i have had at a fast food restaurant in years, and the fact that it was at 3 in the morning is crazy. not to mention we were actually able to get everything we wanted to order, instead of being told “we don’t have that right now” because they don’t want to make it lol. and as an additional plus, we were part of a pay it forward chain- they told us we were like the fifth car that someone paid it forward for, and we paid for the car behind us :) so that’s always nice
i don’t normally like to get fast food, and i feel like customer service has declined a lot since the pandemic, but this was actually a refreshing, pleasant experience. shout out to the people working here“
“⭐️⭐️⭐️⭐️⭐️
“Today I did my shopping at Woman and I was very satisfied. I purchased several items for a total of $300 and I loved the quality. The store is well organized, with great variety and affordable prices. In addition, the attention was excellent, the staff always willing to help. I will definitely return, highly recommended for those looking for style and good service!”“
“Great drive through service and very friendly cashiers! The managers definitely need more training in how to lead a shift though. When it gets busy, I understand everyone is running around doing things but employees should not be running around like chickens with their heads cut off trying to figure out what to do. It’s very clear just from sitting in the lobby and watching the employees that there is a lack of leadership in management.“