“Richard deserves a RAISE!!!! Every time I come in, he is incredibly kind, attentive, and quick to help every customer. His positive attitude and excellent customer service always make my experience better. Even when other workers can be rude, Richard is the reason I keep coming back. McDonald’s needs more employees like him!“
“This McDonald’s has the friendliest staff and is always spotless. The background music creates such a calm and comfortable atmosphere, and someone even checks in at your table to make sure everything is okay. This location has become my favorite McDonald’s, and I always feel genuinely comfortable dining here.“
“They tried to kick my family out the playground right after they delivered our food. Workers wouldn’t go away after I said to let us eat, so I went to talk to the manager all mad, but the girl with the hat and tattoos jumped in to help when she saw I was upset and wasn’t getting anywhere at the front, so she handled it and helped us enjoy our food and let our kid enjoy the play. Perfect deescalation, because no one was really wanting to help or just understand how illogical it was to shut down something early when we’re using it along with others and just got our meal. I don’t know her name, but it was impressive that she caught it from drive thru and helped out.“
“I love McDonald's and probably eat their 3 or 4 times a week. Taking advantage of the McDouble Mills and filling out the survey on the receipts for free burger. I've always had great service sometimes exceptional from all McDonald's except for the one on 61st Street in Galveston never got my order right one time and always calling the law on customers.“
“This McDonald’s was one of my go-to locations for years. Whether I was stopping in for breakfast, grabbing lunch on a busy day, or picking up a quick meal on the way home, the experience was consistently positive. The staff was always friendly, efficient, and seemed to genuinely care about providing good service. Orders were typically accurate, food was fresh, and the restaurant was kept clean and well maintained.
One thing that stood out about this location was how reliable it was. No matter how busy they were, the team usually kept things moving and did a great job handling the rush. It was the kind of place where you could stop in knowing exactly what to expect—good food, quick service, and a welcoming atmosphere.
If this location has indeed closed, it’s unfortunate because it was one of the better McDonald’s restaurants I’ve visited over the years. It served the community well and left a positive impression on many of its regular customers. Definitely a location I’ll remember fondly.“
“We had time to kill on Christmas Eve and stopped by so my son could eat and so I could work on some things. The employees were kind and helpful. The WiFi and outlets worked well (some McDonald’s restaurants disable their outlets so people will not stay too long which is sad). The place was clean and the food was hot. Great job and Merry Christmas y’all!!“
“I stopped by McDonald's for a quick meal and overall it was a good experience. The food came out fresh and hot, especially the fries which were really crispy. The staff were polite and worked pretty fast even though it was a bit busy when I visited. The dining area was clean and the atmosphere felt comfortable enough to relax for a while.“
“Cameron was so helpful! He is a very knowledgeable and helpful employee. He corrected my wrong order and I really appreciated his compassion and composure. Cameron deserves to be recognized for his work ethic. Great employee and guy. So kind to others! Deserves to be acknowledged for it ❤️ great location and great food!!! Would recommend!“
“Came here for lunch before a sales appointment at 12:45 PM today. I was accidentally given a regular Big Mac instead of the chicken Big Mac that I ordered. The lady working the front counter (I think her name was Ging) fixed it very quickly for me and came to check on me later to make sure everything was good. She also offered me a refill before I left with a new cup. Good front service lady, food was warm, bathrooms were clean.“
“My morning drink stop! Large iced coffee, no liquid sugar. Always done right! If line is long it moves fast, but the inside is renovated and very clean. The staff is super friendly and interactive- most locations feel like robots but this team has created a great environment!“