McDonald's in Richmond

“I love this McDonald's location but this is really about on of the workers, Yemi. She is such a breath of fresh air! Very professional, kind and detailed young lady! Every single time I come she always makes sure that I have everything I ordered! Thank you Yemi!“

“Update: FRIES ARE AMAZING! 4.5 out of 5. They are golden fresh salty goodness!!! Ive been back 3 times now the last few weeks and spot on! Maybe they were frying too much frozen fries at once or low temp hence soggy but today it’s was Fantastic! Salty fries always Win! The Fries God is happy.

Original : 1/5 stars Bad/. I wanted to star 1 but they remove 1 stars. Listen out of all the McDonalds in our area this one is the WORST And I’m trying to be constructive here. The FRIES are always SOGGY! (8th time here)Either they are cooling the oil down too much or the fry time is too short. Second there is never any salt on the cold soft floppy fries! There needs to be better MANAGEMENT and training! The best McDonalds is in Walmart Grand-parkway . The Manager guy has it down to an Art. If you want some beautiful crispy salty golden strands of joy head over to there. OH AND McDonalds give that old McDonalds guy some stock and a raise!“

“This location is very close to my home. I go here often for breakfast or quick nuggets. Food is always hot and fresh. Waiting in a long line I will still be in and out the drive thru under 5 mins. The drive thru attendants are friendly and attentive. One girl whose worked the drive thru for a long time Is always super friendly and nice with great customer service. I don't remember her name but she's tall and wears glasses. Good location.!!“

“This Mc Donald's always serves fresh and fast food. Expect a little bit of a wait during rush hour. Lots of employees and shoppers will come and eat around the same time. The wait has never been significant and the food is always hot. The employees are friendly and for a Walmart dining area, it is very clean!“

“Wow, I’m so impressed!

I’m not sure if she’s an assistant manager or the manager, but the woman leading the team today is *exactly* who you want in charge.

She made sure employees washed hands and changed gloves, greeted me warmly, and kept both the drive-thru and counter running smoothly.

Super efficient, fast service, and her attention to detail gave me confidence in the food quality — and she didn’t disappoint!

The wrap I had was perfectly packed, way better than what I’ve gotten at other places like McDonald’s. This location deserves recognition for its amazing management!“

“Okay once again I have to start out by saying of course this is McDonald's. So it is not the standard of Perry's steakhouse. However this is currently the best McDonald's around. It has two kiosks one of which will accept change You can just pay with a big handful of change and it'll tell you how much you have. This is a great feature. This McDonald's is offering a new level of customer service with an employee helping you with the kiosk even bringing me up to the counter to allow me to purchase separately a senior coffee since this is not in the kiosk. After getting food this employee will come to your table and see if everything is okay and if you need anything even providing refills for the coffee. I really don't think they could have done anything any better I couldn't find any flaws. (Yes I realize this review was written completely with the AARP crowd in mind! No worries! Gen Z is not reading this review!)“