“I definitely recommend that you place your order ahead of time! Went on a Saturday night, and the place was busy (understandably so). I placed my order while I was there, but my name was never called. After waiting for a good while I went to the front, I saw the guy grab my order from the rack to give to me. Possibly got busy and forgot I was there, no biggie, but my fries were stale like they'd been sitting under a light awhile, and food was warm. I love wing stop, and they rarely mess up my orders, but please order ahead of time and pick up on time to get fresh food!“
“Ordered on line through the Wingstop Website fir delivery. The order was received in a Sealed, Secured bag and was Missing an order of 5 Classic Garlic Parmasean Wings.I called the location the order was shipped from1998 Katy Mills Blvd.Ste B.They answered the phone with just a "hello".I had to ask if I was calling Wingstop. I told them I was missing the wings. He could not find it in the system looking under my name, even though I tried to give my order numer. I was told it was an carrier issue even though it was shipped in a sealed secure bag, because it was no longer in their system. When I refused that excuse, he hung up the phone on me. I called back, and was hung up on again. The third time the phone was picked up and hung up without anything being said. On my 4th call, I asked to speak to the Manager, I was told they did not have a Manager, then I asked for a Supervisor, and was told I was speaking to the Supervisor. Then was told that they were busy, and did'nt have time to waste on me. The the phone went dead for the last time.The male was the RUDEST person I have ever dealt with.“
“Nov 2023 - Wingstop on Mason Rd here in Cinco Ranch/ Katy was great today, thanks to Sol. She did an exceptional job helping us order and delivering our food to the table. She even asked if everything was "ok" halfway through our lunch. The service was great. The place was clean. The atmosphere was typical of a Wingstop. I love the new drink dispenser. My special order came out perfect. I like my wings crispy and wet.“
“I am leaving a five star review specifically because I was a little worried about picking up wings here because of some bad reviews, but my experience was great. They were ready on time, large in size, great in flavor. I have no complaints. Fantastic job by this location.“
“When I walked in I was greated by the nice cashier who then took my order. It only took 16 minutes even thought I thought it was going to take longer. When I waited for the food I sat down in the lobby which was super clean! I checked my bag to see if everything was in there and it smelled amazing. Definitely recommend!Vegetarian options: carrots and celery“