Wingstop in Houston

“I came to this location and had an amazing experience. The crew here was fantastic—Gabriel especially went above and beyond to help me with my order. I’ll definitely be recommending this place every time. They’re fast, and the food quality is noticeably better than other locations.“

“U would think this is a Michelin star restaurant the way they handle business here bc they’re on top of everything. Awesome nice welcoming workers, consistently clean environment, and the food is sooo good and fresh I fw this Wingstop heavily give everyone a raise“

“First off I want to give a shoutout to Isiah a night worker who helped take care of my Uber Eats order!!! Please fellow wingstop staff look out for delivery order theives. Yall delicious food is prone to theft all the time . Corporate need to fix that though. Other than that food is great here 10/10“

“I love it here. A girl with blonde hair assisted me I missed her name but she was in a different uniform from others. I can say they are very respectful and willing to talk with customers such as also suggesting and letting us know what is recommended. I had a great experience, I felt so welcomed. I got bone in wings with some fries, dip, and drink, and I enjoyed it all. Food was tasty. Thanks guys.“

“Great service and friendly staff! The cashiers were very kind, and the manager was especially helpful and professional. They made sure everything was just right. Really appreciate the excellent customer service. Will definitely be coming back!“

“The guy who answered the phone today around 12:30 pm on 7/14/26 was phenomenal with handling my call in order. I didn’t catch his name but he had blonde highlights! Service was amazing by this individual in person. Nice experience“

“I placed an online order today and had a great experience. As soon as I walked in, I was greeted by multiple employees and helped right away. A young man even held the door for me on my way out and wished me a wonderful day, which really stood out. My tenders and fries were cooked perfectly—fresh, hot, and flavorful. I’m new to the area and happy to know I can count on this Wingstop for great service and food. Keep up the great work!“

“Went to this location for the first time and left with a great impression, the food was good and the service was even better thanks to Jennifer, she made sure i got what i ordered and also explained what the flavors were. Definitely will be back!“

“Note to the owner;
Please leave the payment machine on the counter so we can tip your employees! No Tax on tips keeps them happier and wanting to continue to work for you too!

Restaurant was clean, employees were quick and professional! Truly exemplary!“

“Really love this location, 5 stars all day simply because the employees are good and quick to help.
Just need to do more deals or discounts in general, sometimes I'd be craving wings and they be like 20$ at the end for one person let alone for 2, either way, this location is perfect so far“

“I just finished eating and left. The food was delicious, and all the staff were very friendly. The restaurant felt well-managed overall, and even the restroom smelled nice and was very clean. Everyone did an amazing job. People who work hard truly deserve to be recognized and appreciated.
11:38PM 9/18 2026“

“Pretty standard Wingstop experience, which is not necessarily a bad thing. This location on North Shepherd is fairly small, but it was clean and there was no line when I went.

The food is exactly what you expect from Wingstop: greasy, heavy, and pretty satisfying when you’re in the mood for it. The wings were great, and their fries are always one of the best parts.

The staff got the job done, although they definitely seemed pretty laid-back and not overly concerned about taking things too seriously. Still, my order was correct and it only took about 10 minutes, so I really can’t complain.

Overall, if you’re craving wings for lunch or dinner, this is a perfectly fine spot. Good food, reasonable value, and a typical Wingstop experience.“

“Gisselle (hope that’s how she spells it) the cashier was so so SO sweet, A+ customer service 15/10 would recommend. I love wing stop fries but these had a lil more crisp to them and damn it made all the difference. Anyway, give Gisselle a raise and that nice skinny kid should have helped her clean but other than that he was really nice too. I’ve never had such fast or great service like this at any other location. I come for the blue cheese bc wing stops is the best, but I will be returning to this location any time I can (I live on the opposite side of town)“

“So good I failed to take pics. I was too busy eating.
These were the best and freshest Lemon Pepper/Louisiana Rub wings and fries that I have gotten from a Wingstop in a while.

I almost gave up on them. The wings were fried just right. Not too hard or too soggy as well as the fries. The service was friendly and fast. Please keep up the good work. The day was Friday 4/24 @ 1:40 pm. Thumbs up to the fryer.“

“Oh my goodness, I just had to reach out and share how absolutely brilliant Jessica was when I called in today! I needed to place an order, and from the get-go, she was an absolute breath of fresh air. Seriously, her approach to customer service isn't just good; it's genuinely outstanding. She handled my request with such remarkable grace and efficiency that the entire process felt completely effortless. It's not often you encounter someone who can make ordering feel so straightforward and pleasant. Every step was flawlessly executed, and you could tell she genuinely cared about making sure everything was perfect. Her bright and engaging personality truly shines through, and it's clear she makes a conscious effort to go above and beyond for everyone she interacts with. She truly sets a high bar! I was thoroughly impressed and wanted to make sure her fantastic work didn't go unnoticed. I've honestly been so impressed by her incredible work ethic and dedication. She really pours her heart into everything she does, and consistently delivers fantastic results. I genuinely believe she'd absolutely shine in a promoted role and has definitely earned that next step up.“

“Actually, it was a really really good server and she was very helpful and friendly and she let us know that you can get a discount whenever you leave your view. The place is very clean and they really good customer service and their bathrooms are extra squeaky clean.“

“Stopped by Wingstop on Scott St. for a to-go order and had a really good experience. I went with the 6piece combo featuring the new Jamaican Jerk flavor, fries with extra seasoning, a lemonade, and a side of lemon pepper seasoning.

The Jamaican Jerk wings were definitely the highlight! The flavor had a great balance of sweet, savory, and spice, and the wings were hot and flavorful. I definitely made sure I got them extra wet. The fries with extra seasoning were exactly how I like the packed with flavor. And having that extra lemon pepper seasoning on the side was the perfect touch.

The service was friendly and efficient, and my order was prepared correctly and ready to go. The ambience was casual and relaxed, making it a good spot whether you’re grabbing food to take home or stopping in for a quick bite.

Overall, great wings, flavorful sides, good service, and an easy to go experience. I’ll definitely be back to try more flavors!“

“I tried this location the other night and had the best experience! It was very clean, the staff was friendly & my food was perfect even with me making last minute modifications. I want to extend a special thank you to Evie. She went above and beyond and I’m so appreciative of her for that. I’ll be back to this location for sure!“

“this is the only Wingstop near me and for the LONGEST time the food was so subpar here, wings barely had sauce, ranch was super low, fries weren’t the best and the list could go on. Ever since they got their new manager and crew the food is SO GOOD. The crew of gentlemen they have working there are always on their A game & actually provide good service! They’ve really turned this location around. A+ keep doing what yall are doing!!!“

“My order was on time , Stephen was polite and profesional , something that got my attention was Stephen offer me three different sides of dressing , Ive been at any stores before anyone offer me that , Stephen also recommended Luisiana flavor , was great in my sandwich“

“The service was great, and the food was hot and fresh. I love the idea of garlic parmesan, but have never had it at Wingstop where I really liked it. It has always been more oil and less garlic parmesan. This is the first time that I have ever had garlic parmesan at Wingstop that tasted like garlic parmesan and it was amazing! My only regret was that my niece ordered it instead of me, so I only had a few bites of hers. She got lemon pepper and garlic parmesan and they were both impeccable. I had the spicy Korean and cajun, and they were sauce perfectly. It's a bit of a stretch from home, but if I am every in the area, I will definitely stop by again. I highly recommend this a Wingstop, particularly over all others. It is worth it, especially if you are in the area.“

“This branch was very clean. The cashier with the small facial tattoos was super nice, very helpful and patient with my larger order. Some branches I've waited close to 45 min+ for 50 wings with multiple sides items, this branch, I only waited 20 min. Definitely will be back to this branch.“

“I had ordered online but I am guessing it didn’t register on their side. Told the employee he understood and told the manager. The manager took it upon himself to take care of my order. Food came out great. Amazing employee, amazing manager and amazing customer service.“

“Went in to the Moreland Ave location in Atlanta this evening to place a to go order! Gerald was exceptionally professional, attentive and on top of everything l! He deserves a raise and I hope y’all keep him around! His people skills are top notch!“

“Man, S/O to miss Jazmine the chunky girl with glasses who always working.. When i order wings for me and my family, she always super nice and helpful 🙏Amazing service, very little wait,ik when I come in they always got me, Good ppl man 😁 Sucks that its only carryout nowadays 🥲“

“When im craving wingstop i always come to this location such fast friendly smiles an always greet you no matter what. I just wish you would bring those seasoned fries back & send out coupons but other than that never had an issue or problem because everyone here performs well to me“

“It might be a good idea to not put the fries in the bags until they come to pick them up. People are driving 1015 minutes home so by the time they get there they’re often cold. It makes it harder for you guys but it sure be a fresh product for the customer.“

“For a fast food restaurant this place was amazing. My daughter and I just stopped by for a quick late lunch. Everyone especially the counter guy was super nice. Order came out right and food was tasty. My expectations were met. If we are in the area again, we are stopping here. Thanks for making our experience wonderful.
Also restroom was clean! Love that.“

“I didn't see the option for all flats on the Uber Eats app, so I called the store to have them to make the change, and while they couldn't modify the order, the manager Tee made sure that my order was just the way I wanted it to be, so shout out to her! Amazing customer service!! 👏🏾“

“The establishment itself is always clean, time wise is efficient giving the fact that they're busy majority of the time, the food is always on point as well. Jurnee took care of me and made sure I had everything I needed. I'd always recommend coming here out of all wingstops in Houston. Great location.“

“This reminded me of how wingstop used to taste in their prime, when the workers took pride. The wings were good. The lady was efficient in taking our order. Everything was correct and cooked to perfection. Now, I’m only speaking on the day shift. Idk how the evening shift gets down. I believe the lady who took our order was Geovanna, she did her big one. The fries were cooked good and crispy, the wings had a nice amount of seasoning. The dressing wasnt super watered down like it can be. Great job guys at this location.“

“I was getting my tire fixed next door and wanted to get out of the heat. Got some fries and a drink, pretty good and well seasoned. I had my laptop do some work but my battery was drained, unfortunately they didn’t have any wall outlets in sight to plug in if you need to. Will check out their wings next time.“

“Arrived at 12:30 for a pickup order. They accidentally gave me cheesy fries instead of the voodoo fries i ordered. They were extremely polite and humble remade it instantly. Food was cooked perfectly. One of the best wingstop locations I've been to. Very happy, will be returning.“

“I have not been to Wingstop in 6 years as I was an original BW3 client but something isn’t the same there. I hit this location up on a whim and the food and service was so good I went back and it hadn’t even been two weeks. The food is great, fresh and well executed but the customer service is top tier. Chrystal! Crystal (spelling may be off) both times she assisted me in not only the app but also the order and I could not be happier. When you go to a fast food place, corporate structure and the person behind the counter makes you feel like this lady it don’t feel like fast food! It’s fine dining! Great place I hope it’s this amazing even when she is off shift. If not I will just go at 2 to get my wangs!!! Lol“

“Ordered using Door Dash. My bag was still sealed. My wings were fresh and hot. I received the correct order. My lunch was delicious and arrived in a timely manner. I got the Louisiana Rub. It was very flavorful. It is a dry run. I ordered the corn with cajun seasoning. It was delicious.“

“Me order 24 tenders, all 24 tenders had their proper flavor

Saucey tender is ok, dry rub better.

Hot > Cajun > Atomic... Atomic was inedible due to low tolerance/disgusting, leave atomic for wings.

Hot was amazing when reheating so get that.

Corn is bad at this location idk how.“

“I went over to this location on 1-8-2026 at 8:03pm. I ordered an 8pc bone in combo all flats. I specifically requested that the wings be fully well done. The clerk Anyili told me that will be ok and I reminded her again to be for sure, I didn't mind waiting. Once I got my order the wings were not well done they were cooked how they normally would cook the wings with little to no sauce or seasonings. I brought the attention to another clerk and told her how I requested the wings and she told me we don't do that so I requested my money back I also told her other Wingstop handle these requests and make good on them. I will never go back to this location again with the incompetent staff that they have.

1-12-2026 Update

I talked to Henry the manager and he made everything right. Henry went over and beyond.“

“I called the store because I forgot to add cheese for my fries. Adrian answered my call. He was very professional and in less than one minute he fixed my issue. Being in the customer service legal industry I value when someone goes above and beyond. Thanks so much Adrian the way you handle the call, exceeded my expectations. Again, thank you so much Adrian and thank you to the staff. You guys are the best. Love your wings!!!“

“This is the best wingstop in the area idk how they only got a 3.9 rating. Second best in Houston area outside of the one by U of H. Only location whose fries are made crispy. Not all soggy. Wings r fried hard just like true chicken lovers prefer. Even the root beer be strong. For a matter of fact, I’m going to go get us some today. Keep up the good work. Kudos to the staff“

“This is the closest Wingstop to me and I come here often when the wing craving hits. They’re always very nice and friendly. The workers always greet with a smile 😊 The kitchen and dining area look very clean. Keep up the good work 🔥“

“Went in to the Moreland Ave location in Atlanta this evening to place a to go order! Gerald was exceptionally professional, attentive and on top of everything l! He deserves a raise and I hope y’all keep him around! His people skills are top notch!“

“We ordered our food for pick up at 1pm we got there roughly 1:07pm and our food was ready I am so glad we didn’t had to wait like other places you out a time for pickup and someone you still have to wait . It was really convenient and great service . The wings were juicy and good“

“Mannnnnn. I thought I'd never find a wingstop that cooked the fries and chicken like they did when the franchise first started. Past years every wingstop I went to had soggy fries amd under cooked chicken. This wingstop is a little out of my way but I will always make this drive because the fries be cooked to perfection and seasoned GOOD!!! THE CHICKEN COOKED AND SEASONED TO PERFECTION!!! The crew is always welcoming and friendly!!!“

“So I would put 1 but then you wouldn't see it , just saw a woman worker eat a fry from someone bag while worker . Tuesday, Nov 4, 2025 . 11:49 am.

I'm a doordash worker. And I just want people to be careful, anyone can be sick or other .“

“Been ordering here since it opened some years ago and never had a bad experience.

Had ordered a take out delivery and they shorted me 3 or 4 wings from a 20 PC wing order, not a huge deal so I called and inquired about the missing ones. The manager said they gave me a voucher towards my next order so fast forward I place an order today... and no voucher, oh well.

Anyways still a great place for wings, the hot honey rub is amazing paired with the garlic parmesan. Thank you Keldon, you made my night better sir!“

“Last night I came into wingstop and or Order an All flats order they were kind of rude but a young man with a durag came up front to check what the problem was; I told him my wings were NOT hard like I wanted them he said okay and fixed it quickly I want to apologize to him because I was mad after talking with the girls he is very professional.“

“I came in to place a to-go order for myself and was instantly greeted and made to feel welcome. Janie (I believe that’s the name on my receipt) was absolutely outstanding! I’m not sure if she is the manager at this location, but as a fellow manager in Hospitality/Customer Service, I just want to say GREAT JOB! 👏🏽

Her attentiveness and customer service really stood out. She made my visit feel personalized and genuinely welcoming. The entire crew was friendly, the restaurant was clean, and my order was absolutely on point!

Janie even took the time to let me know about signing up for the Wingstop Club so I could save money and take advantage of future perks. That extra attention to detail really made a difference.

Thank you so much for such a great experience! Excellent customer service deserves to be recognized. ❤🍗“

“I went to pick up an order, the service is very good, they are friendly, I recommend it for small orders in my experience when it is a large order if something is usually missing from what you order, and it is kind of inconvenient to go back and ask for the rest of the order why Yes, they give it to you but the process is a little slow, and what we want is to eat, advice, check your order carefully.“

“Ordered my food online and waited outside.. I should have stayed in the car because it smelled like beach water and sewage in the lobby. I know the flood had businesses out here struggling but they could have aired the place out. Other than that, the food was fine.“

“Love the lunch team at this Wingstop! They consistently get my order right, everything is always on point, and the customer service is excellent. The staff really makes this location stand out. Amazing job all around

I can’t speak of for after lunch staff so for each their own experience

highly recommend lunch“