McDonald's in Lubbock

“Food was not as hot as I wanted, but still warm so no biggie. Wished the fries were a bit crispier, but again not a big deal. Woman taking the order and payment was professional and the woman handing out food at the second window was friendly. Decently fast for McDonald's especially getting food so late. Probably my first pleasant experience at McDonald's in a very long time. My brother also said his food was good.“

“I wanted to wash my hands before ordering. A polite young lady was cleaning the restroom immaculately! She welcomed me in to wash my hands and then opened the door for me!!! She did an amazing job and was so thoughtful as well!!

Then I ordered something to eat. The gentleman at the counter not only was polite and professional but also prepared my food fast and fresh!! I don't think I can go to another McDonald's - even if far away - across town.“

“I mean its McDonald's, right? Wrong. This McDonald's was fast and fresh. Friendly staff. Being inside of Walmart youd think they just another cheap McDonald's. Everything we ordered was fresh.
The ice-cream machine even worked!!!
The topper for me. I've never had a fresh pie from McDonald's. This pie was hot 🔥 straight out the over fresh. If I go to Lubbock again im definitely going to this McDonald's. They really wow-ed me.“

“I asked for a large iced coffee with no liquid sugar, extra cream and 1 shot of espresso- and that's exactly what I got!
Every time I come here, they are always on point! Not to mention, the employees are always so nice, attentive, friendly and professional.
This is my favorite McDonald's!!!“

“The crew was very courteous and even filled my thermos. I don't mind if you have special orders The drive-thru stays busy probably a large percentage of the business but the inside is very clean and comfortable. The bathrooms are spotless.“

“THESE FIVE STARS ARE FOR TRINITY AND HER ONLY. Or triniti idk how to spell it. But she is wonderful!!! Every single time we come here she’s friendly and always has a smile. Everyone else seems meh. Or they don’t interact at all with you. Thank you!“

“Usually the service is phenomenal. Today is a different story, I ordered a large caramel iced coffee with chocolate drizzle and paid extra for the chocolate drizzle but did not receive the chocolate drizzle. Other than that they are really good about getting the orders right and getting customers taken care of in a timely manner.“

“Had an exceptional experience at this McDonalds on May 31, 2026. Oz, the cashier and the young lady who handed me my delicious iced coffee, were very friendly and made me feel like a welcomed guest and not just a customer. If I lived in Lubbock, this McDonalds would be my go to location. Kudos to whomever coaches the crew at this McDonalds.“

“Mmmmm mmmmm I'm LOVING IT! Thanks McDs for providing good food at prices WE THE PEOPLE can afford.

Parking: I'm sure there are other locations that provide other parking options but as far as the locations I go to all parking is free and easily accessible and handicapped are always prioritized front and center.“

“This McDonald's is probably the cleanest best run friendliest workers and best food quality as well as accuracy in Lubbock, that I've experienced. I usually come here on Sunday mornings. And if you can get here about 8:30am, there's hardly a line. But today at 9am oh boy, there's a line. But like I was alluding to earlier, this is the best run McDonald's in Lubbock, and they got through, and I got out of there in 10 to 12 minutes. So congratulations to this McDonald's.“

“The young lady at the drive through named may and the young man that usually takes the order are always so sweet. This McDonald’s always has good and fast service and my food is always hot and correct. Special thank you to these two employees.“

“Frustrating! Used the app to get a free chicken mcnuggets. I wanted to add to the order to get a small fries and coke. It wouldn't let me. I had to make 2 seperate orders. Then, the small fries and coke don't get delivered to my table. I had to hunt them down. All in all, it's not a big deal to have to find the rest of my order. Just kind of irritating that it could have been avoided if I could place 1 order.“

“This goes for the manager that was on duty when he learned that that his staff had messed up my order and all I wanted was a refund she went above And beyond to make sure that I was OK with everything that happened. And I am very appreciative. Thank you for making a bad experience a pleasant one.“

“It's always so yummy, until Ronald McDonald himself, comes out and sprays me non consensually with his secret sauce... as my children stare traumatized at their father, who is now getting a facial from a clown we all once trusted and loved.....“

“Anytime we have ever eaten at this location the team is sooo friendly. Tonight when we went, their system was down and only accepting cash. Of course we didn’t have cash…Jeremy and Yvonne were so kind and apologetic. They sent my whole family home with dinner. 10 out of 10!“