“I wanted to wash my hands before ordering. A polite young lady was cleaning the restroom immaculately! She welcomed me in to wash my hands and then opened the door for me!!! She did an amazing job and was so thoughtful as well!!
Then I ordered something to eat. The gentleman at the counter not only was polite and professional but also prepared my food fast and fresh!! I don't think I can go to another McDonald's - even if far away - across town.“
“I ordered six burger and some fries and they only gave me two sauces when asked for more they charged me for them, I would understand the charge if I was asking for extra that didn’t go with the sandwiches but I feel like 6 sandwiches need more than 2 sauce for a whole family“
“I asked for a large iced coffee with no liquid sugar, extra cream and 1 shot of espresso- and that's exactly what I got!
Every time I come here, they are always on point! Not to mention, the employees are always so nice, attentive, friendly and professional.
This is my favorite McDonald's!!!“
“The crew was very courteous and even filled my thermos. I don't mind if you have special orders The drive-thru stays busy probably a large percentage of the business but the inside is very clean and comfortable. The bathrooms are spotless.“
“Usually the service is phenomenal. Today is a different story, I ordered a large caramel iced coffee with chocolate drizzle and paid extra for the chocolate drizzle but did not receive the chocolate drizzle. Other than that they are really good about getting the orders right and getting customers taken care of in a timely manner.“
“Honestly the best location in town! A tall man with glasses seemed the team leader was a beautiful professional way about him I hope he gets a raise he’s above and beyond little things that I notice and keeps me coming back it’s worth the short walk from my house!“
“Mmmmm mmmmm I'm LOVING IT! Thanks McDs for providing good food at prices WE THE PEOPLE can afford.
Parking: I'm sure there are other locations that provide other parking options but as far as the locations I go to all parking is free and easily accessible and handicapped are always prioritized front and center.“
“This McDonald's is probably the cleanest best run friendliest workers and best food quality as well as accuracy in Lubbock, that I've experienced. I usually come here on Sunday mornings. And if you can get here about 8:30am, there's hardly a line. But today at 9am oh boy, there's a line. But like I was alluding to earlier, this is the best run McDonald's in Lubbock, and they got through, and I got out of there in 10 to 12 minutes. So congratulations to this McDonald's.“
“Came in late Saturday morning around 11am. Breakfast was officially over. But they checked to see if they could accommodate my bacon egg and cheese biscuit request. The staff graciously checked and I got the biscuit and hash brown. Not only was it delicious, but I appreciated the staff’s friendless through the entire visit—checking on availability of breakfast, bringing to table, coming to pick up tray and trash, all while being professional, courteous, and friendly. The entire place was exceptionally clean, including the bathrooms. This is the best mcdonald’s location I’ve ever been too.“
“I don't often eat fast food, but this experience was top-notch. I truly appreciate the courteous, friendly employees and the accommodating gentlemen in the yellow shirt in particular. This individual replaced nuggets that weren't up to our satisfaction without question. They were fresh and crispy.“
“It's always so yummy, until Ronald McDonald himself, comes out and sprays me non consensually with his secret sauce... as my children stare traumatized at their father, who is now getting a facial from a clown we all once trusted and loved.....“
“Frustrating! Used the app to get a free chicken mcnuggets. I wanted to add to the order to get a small fries and coke. It wouldn't let me. I had to make 2 seperate orders. Then, the small fries and coke don't get delivered to my table. I had to hunt them down. All in all, it's not a big deal to have to find the rest of my order. Just kind of irritating that it could have been avoided if I could place 1 order.“
“McDonald's is always good, they recently remodeled all of them here in Lubbock Texas
Kid-friendliness: All McDonald's have a place where the kids can play
Wheelchair accessibility: Tables that are specially for wheel chairs“
“Anytime we have ever eaten at this location the team is sooo friendly. Tonight when we went, their system was down and only accepting cash. Of course we didn’t have cash…Jeremy and Yvonne were so kind and apologetic. They sent my whole family home with dinner. 10 out of 10!“
“Food was not as hot as I wanted, but still warm so no biggie. Wished the fries were a bit crispier, but again not a big deal. Woman taking the order and payment was professional and the woman handing out food at the second window was friendly. Decently fast for McDonald's especially getting food so late. Probably my first pleasant experience at McDonald's in a very long time. My brother also said his food was good.“