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“We had lunch at Panera this week. I signed up for the membership when I discovered I would get a free pastry item. The pecan braid was very good - tender crust, yummy sweet cinnamon center and drizzle of icing. For my meal I chose ‘pick 2’ - later to discover that i could have ordered the same foods on ‘mix and match’ and saved a couple of bucks. The half chicken salad sandwich was SO good. Better Chicken salad than I’ve had elsewhere in LBK. I really looked forward to the Mexican street corn chowder but was disappointed. It was tasty but very thick- could have eaten it with a fork like a casserole. Despite that the dessert and chicken salad earned a 5⭐“
“The kiosk let me purchase an item that was sold out. Ray made sure we left with excellent customer service, and we were happy. I always go to this Panera even though it is farther away because the atmosphere is inviting and I've never had an issue with customer service.“