Subway in Lubbock

“Honestly, this Subway is well worth the extra mile if it’s a little far for you. AND its 4 star rating is definitely well-earned! I wish I could remember the 2 lovely ladies names who helped us, but their service was impeccable.

Very helpful & friendly; we went to redeem some coupons & one of the ladies helped my mom understand the menu & how the coupon applied. Portions were generous & they honored our requests for extra toasty! And all was served with such a great mood & smiles all round. Their attitude definitely contributed to the warm, friendly chatter we had with other customers. Compared to another Subway in town, this one was like heaven on a fresh loaf of herbs n cheese bread lol. Another trip here certainly looks like it’s in the cards!“

“Gabriella was amazing. I placed an online order. When I arrived she informed me she was in baking cookies and offered me a bag of chips instead. I chose to wait for the cookies. While waiting several customers came in and she handled them with ease. She was very polite and kept a smile on her face all while being alone. She definitely deserves praise and a raise 👏🏽🙌🏽“

“The gentleman who was working by himself tonight (7/18) 5:30pmish did an amazing job at assisting everyone that came in. He was swamped with online orders- and seemed to be by himself tonight. I hope management realizes how awesome of an employee they have. He definitely deserves a raise!“

“I never call out names, out of respect, but I come once a week. I stop my work day regardless of time left to get a sandwich here. I'm not going to lie. Those brown eyes that long hair, and that killer smile got me hooked. Personality, just everything. Be the only reason why i would move here. Couldn't make it in last week, but I never pass this place once I'm in lubbock just for her. Not going to lie, she's masks a killer sandwich. But that's just the bonus. Ughh.....“

“I ordered a 6" Black Forest Ham sub with southwest Chipotle dressing on their new artisan bread. The bread was a nice improvement and upgrade over their old bread. Ingredients were fresh, sandwich prep area was clean. Service was prompt and courteous. A nice change if your looking for something quick and you can have it anyway you like, that's the great part.“

“I ordered subway for delivery, door dash was supposed to deliver, never did. I called door dash and they said they would refund the money to subway, who would then refund me. Subway never got refunded, but to make up for it (not their fault), they remade the order and I picked it up.“

“We had a great experience thanks to Shai! She was so kind, patient, and professional while helping us. She took the time to explain the menu options and made sure we felt comfortable choosing what we wanted. The dining room was clean, the kitchen looked spotless, and the food turned out excellent. Another team member also stepped in and was just as kind and helpful—you can really tell they work great together as a team. Thank you ! 4/9 at 11:30am“

“THIS Subway is by far the best in Lubbock, so far.
Every time I come in Lynda and fellow staff are welcoming, kind, fast, and all products are full and FRESH.
Other locations such as 6302 Frankford, 6301 19th and 4412 50th are some of the WORST. Almost made me avoid SUBWAY altogether.
But THIS location, always keeps me coming back because of its excellence.“

“Great subs and very clean restaurant. Must go to the one on 19th across from Boltons. You can see your food been made and the services were excellent. I thing I did not like was one individual working in the store with 10 customers as a female. Not safe at all.“

“I just left a 1 star review for another location.. Since we didn't eat the frozen one from the other location, we decided to come to this location.. This young lady named Mariah, was amazing !! The food was fresh, lettuce was super fresh, just perfect! She's fast, efficient and has a great attitude. If she's not a manager, she needs to be promoted. This is our 3rd time there and every time she's amazing! She truly is an asset to Subway!!“

“I want to say that the young lady that helped me today was wonderful she was very patient with me on my order ans I had asked what she would order she then said she liked the chicken bacon ranch so I told her I would like that.she is the best she is a wonderful person to meet thank you. I'll be coming back“

“We have visited here several times and understand the shortage of staff. However there was a young lady working solo that was not frustrated, or unprofessional. She served us a great sandwich. I thought this attitude should be commended, as she was doing the best that she could given the circumstances.“

“Sierra served me at the drive through window (cant use speakers, just drive up guys, they always serve 6ou at the window) Sierra was very nice, and when I drove through with my dog she was so sweet towards my dog! Will come back! BTW, I WAS NOT asked to make this review. Im just a truly happy customer“

“My wife and I went to Subway and we met with Mida, the General Mgr.
Our Church is holding an event and needed some boxed lunches…Mida took her time…she listened to our need and immediately got to work and put together a very economical plan to meet our need.
Mida is very Customer friendly and she put aside her store’s interest and fulfilled our need.

Mida is a very much needed “throwback customer first” Manager…there’s not many like her with her people skills around.
We will definitely recommend Subway to our friends…Mida definitely has the Midas touch!!!“