“I was just here today. I put an online order for a frappe. About a minute after placing the order my order was prepared I couldn’t believe it as I usually visit the Macdonald’s in Melissa where they take forever when it comes to prepare online orders. The ladies who prepare my order were beyond kind. Great customer service.“
“I know what you are thinking... Why a picture of my Iced Coffee - Because McDonald's doesn't play; Their coffee hits different. It's dark, delicious, and consistent... All the qualities I like. And trust me, I've been around the block when it comes to coffee, and I always find my way back to McDonalds. I LOVE this location btw (380 and Lake Forest). The staff is wonderful, and always on point. Dalia (sp?) was super sweet and I wish I could individually name all the staff and amazing managers here. Thank you for always starting my day off right :)“
“Look, I walked in expecting the usual: sticky floors, questionable fries, and a Coke machine that tastes like sadness. Instead this McDonald’s is so clean I thought I’d accidentally wandered into a hospital lobby. I half expected someone to offer me hand sanitizer before I ordered.
Whoever’s manning the grill back there deserves a Michelin star—or at least a better hourly wage.“
“Gloomy day and perfect for a McDonald’s Play place. Wish all locations had them. Play place was so clean and very updated. Also Luis our server was so kind kept checking around on tables if we needed anything! Great service. Thank you Luis.“
“We have had a bad experience with the customer service provided by McDonald's, as our order did not have some items included both times we ordered from the restaurant. Nevertheless, they solved the problem once we contacted them and left a review for the issue.
We really appreciate the way it was handled.
Special thanks to Brian. 😊😊😊🩷“
“The manager did a great job with my order. Looks like her and her team were dealing with a rude customer. However they all were very professional, all had positive attitudes. Brenda, great great job with your customer service. We will be back thanks to her!“