McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

The McDonald's restaurant is a fast-food establishment that serves hearty meals with a variety of flavors. The staff is friendly, and the restaurant maintains a clean environment. However, the food quality may not always meet expectations, with occasional issues like overcooked chicken or missing items in the order. Despite the presence of a "healthy menu," the ingredients are not always fresh. There can be minor mix-ups with orders, but overall, the food is served hot and fresh.

The restaurant's atmosphere has been described as nice and comfortable, with a welcoming aesthetic. Customers have appreciated the quick food preparation, making it a positive experience. Additionally, a manager was noted for his kind and patient assistance to an elderly couple, demonstrating the restaurant's commitment to quality service.

On the other hand, some customers have reported issues with the counter service, describing it as neglectful and abrupt. In some cases, customers who order for dine-in have had to retrieve their own orders, which has been perceived as a subpar experience.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

2.3
263 ratings
5
22%
4
9%
3
8%
2
10%
1
51%
Food
2.9
Atmosphere
2.9
Service
2.5

Share your opinion about McDonald's

As of mom of two young boys, I frequent McDonald’s more than I’d like to admit. We have been to dozens of locations all over the DFW area. This location is, by far, the best one we have been too. Very clean in the dining room and bathrooms. All of the employees have been very nice. Our order was correct and everything tasted fresh and well prepared! - the only thing we would change, is to add some sort of kids’ space. (My boys told me to add that in my review!)
Huge shoutout to Ofelia! We got here right at the cutoff for breakfast, and she went above and beyond to check and make sure we could still get our food. She was so awesome and provided amazing service to start our day off right. 5 stars all the way!
The McDonalds at Park and Preston has - by far - the friendliest staff of all of the McDonalds in a 10 mile radius. They are the only store that actually has someone greet you when you come in and doesn't expect you to just order off the screen. Every other McDonalds in the area of West Plano/Carrollton or North Dallas has employees that barely acknowledge you. Whoever owns this one hires quality people and clearly trains them well in customer service!

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 6AM - 11PM
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