El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Citrus Marinated Chicken with Broccoli and Borracho Beans
Seasonal Chicken Corn Chowder
Double Chicken Tostada Salad
Double Chicken Avocado Salad
Grande Avocado Chicken Bowl
Taco Complete Family Combo
Avocado Pollo Fit Bowl
Chicken Taco Al Carbon
Classic Tostada Salad
Lettuce Chicken Tacos
El Pollo Loco Reviews
407 ratings
Share your opinion about El Pollo Loco
The chicken was fine, about how I grill my chicken. They offer fresh spicy peppers in a salsa bar. Crew is friendly, always chatting customers up. The facility is not way too cold with crazy a/c.
Only con: some corporate purchaser needs to learn the value of peace and quiet; the beeping machine is probably waking up the sleepy homeless person across Culebra Rd. on the sidewalk..
Only con: some corporate purchaser needs to learn the value of peace and quiet; the beeping machine is probably waking up the sleepy homeless person across Culebra Rd. on the sidewalk..
Awesome team, chicken could use a bit more flavor, however the food was really good. Will be back!
Wonderful experience, as always, at this location. Instacart didnt give me the option to have no ice in our sodas, I called the location and Santonio told me not to worry he will take care of it, and Light ice in our horchata as well. They always try to help accommodate requests, always answer the phone and the food is hella good ♡
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
El Pollo Loco, located at store #3915, is a restaurant known for its delicious food and friendly service. The staff, including David and his team, are attentive and make customers feel welcomed and appreciated. The chicken is a standout, with great flavor that keeps customers coming back, especially when it's moist and tasty. The restaurant offers vegetarian options, such as salads, and is kid-friendly with kid meals featuring drumsticks. Customers have enjoyed the roasted corn, which they say is fabulous. The location has a nice environment for enjoying meals and is wheelchair accessible with multiple handicap slots in the front. Some visitors have noticed a light smell of sewage near the fountain drinks station, but overall, the place provides a good dining experience.
Recent reviews mention that the food remains delicious and the employees are generally friendly. However, there have been concerns about staff training, as some orders are often incorrect, with wrong dressings, salads, or sides. The owner may want to improve the AC, as some customers found the lobby too hot during the summer. Despite some issues, many still enjoy the food and the welcoming atmosphere of this location.