Wingstop in San Antonio

“Karoline is the best!! We are regulars at this location. She already knows what we get!! She always is in happy mood and very welcoming once we arrive. As we eat our food she’s friendly and very attentive to all the customers that walk in. Sad to hear your leaving San Antonio!“

“The staff was very polite and helpful. The place is clean and looks like it’s well run. I’m not a huge fan of wings but wingstop is great. The food is good and u don’t have to deal with the annoying bar atmosphere or the cheap fake chicken from fast food places. I can’t speak for every restaurant but I do recommend this one“

“Take notes from this Wingstop, Corpus Wingstops.
This place is so clean and the environment is very inviting. The girl at the register was great also. The wings weren't over fried. The vegetables were fresh cut good and crips. Fries were actually long good and crisp and not just ends and pieces like the wingsstops give you in Corpus.
Hands down, a great wings place.“

“Came to watch the wcf to root for the spurs and had a smooth experience. Harmony and crew were quick and the food was at a perfect temperature. I appreciate them letting us wait out the storm as well. It was raining heavy. Sadly i forget to take pics of the food but it was that good. Will be back!“

“I come here every once in a while and they’ve always been very timely with getting the food done. Always super welcoming, and the vibes are great inside too. I’ll keep coming back for sure and recommend anyone else to as well!“

“It's easy to have good customer service, it's hard to be great. Elizabeth was amazing, she not only took care of everyone's orders on time, but also motived the staff to stay on pace. She made sure that not a single delivery was left waiting, while juggling the online orders. She made sure every customer was greeted, heard, and cared for. And she is the reason I go out of my way to order from this location. 12 out of 10 service“

“Went in on 06.07.26 right before 8pm. The girlie in the front has been the most sweet and authentic person I’ve interacted with in service in a very long time. And her makeup was on point too all while making sure everyone and everything was good!! Thank you for being a good person!“

“We celebrated my daughter's birthday today and they were awesome provided plates for our cake and forks as well thank you very much will be going for.my wings at this location will drive 25 miles just because their service is the best and food was wonderfully delicious 😋.“

“It's been awhile since I last had Wingstop, but this is my favorite spot. I am so glad that you can now pay through the app. The last time I ordered which was like 2 years ago you had to pay at the store. The store is very clean and stuff is super friendly. My wings were delicious and so where my tenders. I had a sudden craving and decided to come and honestly this is a great place to splurge.“

“Recently had a work luncheon at our bank. The food was delicious! From wings, fries, and veggies, everything tasted fresh and temperature was spot on. Jesus, one of the managers, was extremely helpful, friendly, and easy to work with! Would definitely recommend ordering from this location!“

“I ordered delivery, the food was hot and tasted fresh. genuinely a very good Wingstop the wings were not dry at all and the fries were great. some of my boneless wings were the wrong flavor & the coke was underfilled but regardless i still think 5 stars since the wings tasted so good i didn't even mind“

“I absolutely love Wingstop! It was our first time being at this location but we definitely have no complaints. The customer service was great & so was the food! It was clean in there as well. We loved how spacious it was here because most Wingstops have small eating areas. We would definitely be back & you definitely won't be disappointed.“

“The blue hair young lady was very nice, haven't had Wingstop in years so I didn't know about certain flavors or that the rolls were no longer served, she explained them to me and didn't make me feel rushed. Glad to see. Bring back rolls.“

“The staff was to busy entertaining each other to ne efficient at their job. The cashier seemed more concerned about the end of her shift than customer service. The rest of the staff were rude and uninterested in calling out orders. This location needs a lot of improvement.“

“I usually come here to hide from my coworkers; but there is an extremely nice and likely extremely underpaid lady with red hair that provides unbelievably high quality service. She has helped me navigate the menu, offered stellar suggestions, and provides unbelievably high quality food, especially compared to other stores. I have seen her professionally navigate tough customers, high volumes, and even myself with prowess I have not seen in a store before.

10/10 - give that woman a raise, a better job, and a hug.“

“I walked in the store and found the two best casheers in the world they served me and it was thw best servise unlike buffalo wild wings and the food qas the best food i had since 40 years, i will be visiting this location again in the near future.“

“On Friday, October 3, 2025, at 5 p.m.
I went with my family, and we really enjoyed this Wingstop. Unlike others we've visited, here they make the fries and wings perfectly cooked. Excellent service and a very clean place. Thank you so much!!

Update: November 12th at 4pm, still the same, everything is excellent!! Thanks!!“

“Came in at 11 pm. The young men working were all friendly and polite! It took a few minutes but the food was cooked fresh. They greeted everyone that walked in. I had a great experience! Hopefully the managers tell the staff they are doing great!“

“Typical wing stop...nothing spectacular, but not bad either. Nice variety of sauces. Wings and boneless for our party of 5 on a Thursday evening were rated as average compared to other wing places. Fries are also average. Seating was about half full, but we saw many more takeouts during our time than in-house orders. Service was friendly. It was also neither very quick nor overly slow. Overall cleanliness was good...the drink station was a bit disorderly.“

“Great phone customer service from Lillian and in person she was very courteous when confirming our order. We were coming from a graduation late on Wednesday and she made our celebration dinner that much easier. thank you for excellent customer service.“

“Been to this location several times. For the most part orders are on time and correct. Food is good and service is good. BUT… yesterday I walked in and the place smelled like Bourbon Street. While my food was fast and tasted good, that odor needs to be taken care of“

“We purchased the 15 wings for 2 and we got our food in a timely manner. Food was made to order so everything was fresh. It was delicious. The young lady that helped was nice and friendly. We have been to this location twice and have not had an issue. Also the restroom was very clean as well.“

“There’s not a lot of restaurants willing to make things right when things go wrong - DoorDash had messed up my order (not the restaurants fault) but the manager Mark was very kind to reach out and correct the mistakes for me. So thankful to have managers that take pride in their job! I’m definitely going to be back to this WingStop for the wonderful customer service!“

“Came at 3:30pm ordering was quick and easy Nery at the counter was really polite and helpful with any questions deserves recognition for you outstanding customer service the small wait was like 7mins on fresh wings and fries everything was fresh and deliciously hot definitely will be back 10/10“

“Let me just I always go to the one on san pedro and I am always disappointed there. Me and my sister were in the area and stopped at thos location and let me just say from the time we entered and the time we left the lonely ladies working here were the sweetest. Greeted us with a smile and its showed even from us trying to figure out what we wanted. They were so understanding and offered us different deals. Wings were on point cooked to its perfection. Loved it here. Thank yall team for being so sweet and awesome!!! RENEISHEA“

“The wings came out hot! They were not over cooked and dry but soft and delicious. The staff was polite and very courteous. We were in the area so 1st time to that location and gotta say it was nice and clean. Will eat there again if in the area and craving wings. Thank you and good day“

“What I witnessed last night by fellow community members that placed orders here was a range of emotions.

First off it was a Spurs Game Night and a Friday night, so pizza restaurants & wing restaurants within our city get packed with orders.

Secondly, the wings here is raw chicken, therefore take a little longer to prep and cook versus a frozen pre cooked wings.

Thirdly, your wings here a cooked by humans not robots!

With that being said there were some individuals whom acted atrociously last night! Giving no grace, demanding orders, and disrespecting the staff, while others were kind, patient, and understanding.

I witnessed every employee working their behinds off to get the orders out as efficiently as they possibly could. I witnessed team work! I witnessed human beings doing the best they could under the circumstances.

Word of advice San Antonio, if you don't have respect & patience, cook your own wings at home for Game Nights! It's that simple.

These employees don't owe you anything in life, they provide a service in which YOU CHOSE to have someone else make your food. You're not the only person in this city, the world doesn't revolve around you.

Humble yourself.

To the Wingstop Culebra, 78251, employees whom worked last night, THANK YOU!
Your hard work, dedication, team work, & patience did not go unnoticed last night.

I thank each individual genuinely. Don't let any one ruin your shine!

Only word of advice to management would be turn off online orders completely if things start getting overwhelming. When I ordered online I did see a memo that said ASAP ordering wasn't available at that time, which absolutely made sense, however; after walking in the location and observing, I thought to myself I wonder if there's a way for them to pause online ordering at a certain point then resuming it when able to.
I don't know if that's possible, however this is only a suggestion.

You & your crew did AMAZING last night, Spurs maybe didn't win, but last night YOU did! You prevailed in a very stressful situation, and again I thank you.“

“If u want patient team members who help you and make sure what you and your family needs is efficient for you, come see the team at this wingstop location!!! The whole team, especially Ricoangel, was awesome!! He provided the greatest customer service to me and for that I'm so thankful, cause that type of service is so hard to come by in some fast food restaurants. We will definitely be back!! Thanks for all that you did in making sure my order was the right 1 for me and my family Ricoangel!!“

“Order ahead guys unless u intend on eating inside.
Takes around 15-25mins for a dine in order.
25 mins when it's Friday sat Sunday.
Because that's when Americans celebrate the end of a week.
Don't be afraid to ask on a time check for the order.
The chicken takes 12 mins and extra time of you want it well done. So keep that time in mind when you order.

Have a good day San Antonio“

“Not sure if she was the manager on shift today around 3pm, but door dash messed up my order and I went to pick up my original one which sat for over an hour and she offered to remake the whole order and gave me a drink. I appreciate her ensuring I’m satisfied. Thank you Rosta“

“Great food, very hot! We really appreciate the freshness of the food we received, very hot and delicious! My wife got the 6-piece classic wings and I got 5-piece tenders (2 Atomic and 3 Original Hot). Be warned: Atomic is next-level spicey!!! I couldn't eat an entire one... I may need to add Tapatio hot sauce to calm down the spice level! lol... The employee taking our order was very nice and professional. The music was too LOUD and she had a hard time hearing us and we had a hard time hearing her. Corporate: TURN THE MUSIC DOWN! Oh, and there was no paper towels in the bathroom to dry my hands with. I think they took the roll and used it by the soda dispenser.“

“Did a phone order was told food would be ready in 10 to 15 minutes, got there in 20 minutes, place was crowded and we had to wait 35 minutes for our order to be ready. I would have appreciated being told that they were busy and it will be a 30 to 45 minute wait. It's a small establishment and it was over crowded with people waiting for their food orders.“