4.5
Superb
116 Reviews
1400 Plaza Place, Southlake
Customers’ favorites
- Seafood Pappardelle Pasta
- Rosemary Chicken Sandwich
- Texas Strip Steak Sandwich
- Continental Breakfast
“Cole was incredibly kind, positive, and intuitive with his customer service. Before I could even ask for a glass of water, he had already anticipated it and brought one over. As I was leaving, he did the same thing again. Those small gestures make a big difference when you’re traveling and working at the same time. Nelly, Veronica, and Haley also went above and beyond to help me find my glasses. They not only helped search for them, but made sure they were brought to me while I was in a meeting. These kinds of gestures go beyond customer service. They’re genuine acts of kindness that remind us how meaningful human connection can be, especially when you’re away from home. I truly enjoyed my time at the Hilton Dallas/Southlake Town Square and The Henley Kitchen & Bar. The team made me feel genuinely cared for, and I would absolutely recommend this hotel to anyone looking for a true home away from home.”