“Thank you Sam, I needed to order my mom a pizza and had trouble with the Internet so I called and Sam helped me get it through, my parents are going through a lot right now and Sam helped me get this pizza to the Hospital for them , I am in another town so I really appreciate the time he took to help me . I don't know you Sam but I appreciate it so very much !!“
“Said 25 mins on the website. The manager said two hrs. Got refund. Way understaffed. 3-5 business days.. probably should update it to the website next time dummies. seems like deception. they needed to update it online. i told corporate. hopefully next time it wont take as long!
**Updated review. They're doing good now . I'm impressed with this location. 3/15/26. Honestly better than Belton location.** I don't change my reviews a lot.“
“My dining experience today was the best service at a pizza hut location in a very long time. I called right before 5pm and talked to a young gentleman named Jacob and asked him if the location was participating in the throw back Thursdays (which they do). He was professional, polite and knowledgeable over the phone. When we came and sat down to eat we were greeted by him and his manager Thomas. Our food was piping hot and made beautifully with no issues. It came out in a timely manner while the children were preoccupied by the children's movie they put on the TV for them. When checking out Thomas was outstanding and made sure we enjoyed our visit and food. Thank you both for amazing customer service which as we all know is quite rare now-a-days.“