Customers` Favorites
Customers` Favorites
“Firehouse subs has the best sub sandwich out there. You can’t beat the hook and ladder. Today I got the “buy one medium get one free” and it was delicious. This location is clean with friendly fast workers. I love that they have a veteran discount.“
Customers` Favorites
“The service is really good ?they welcome people to the store. the food is really good my favorite is the new pepperoni dipper with the Baja Chipotle it's the best ??the chicken salad wap too I really recommend it. The best drink they have is the red creme soda you should try it too. Y'all should go check it out.“
Customers` Favorites
“This is my go to sandwich place. The staff are incredibly helpful and nice. It's gotten to the point that I go in and they know what my order will be. Food has always been on point. I've really never had a single problem with my meal.“
Customers` Favorites
“I came in on Thursday night with a friend and the food was great! The manager, Nick was very kind. However, I asked about his coworker, Nizone, because she was honestly not friendly at all. When we walked in she just looked me in the eye and didn't say welcome. When I told her what I wanted on my sandwich she rolled her eyes and Nick ended up making it for me. She forgot to put mayo on my friends sandwich. It didn't ruin my experience, because Nick and the other boy were friendly, but it is worth mentioning because she did make me feel bad.“
Customers` Favorites
“omg I wanted to give a huge shout out to this location and Courtney for you and your team!!! such nice people with great attitudes!! called to fix a problem with an order I had and she went above and beyond my expectations!!!! Made an order that traveled from Utah to a little town in NV called Elko. Thank you so much and I can't wait to come back for our $100 order of #43 hahaha“
Customers` Favorites
“The sandwich was great. The service couldn’t have been better. There was a person named Trey working there & he seemed to be very knowledgeable about the needs of his customers. It would be nice if we had more people like Trey to help the customers in every store.“
Customers` Favorites
“They were very nice and accommodating with our weird asks. (My grandma bought a couple of 5-gallon buckets)
I was sad they were out of marbled rye when we went tho.
Definitely a better and friendlier local vibe than your local Jimmy Johns or Jersey Mike's for sandwiches just as good. It was a bit pricey in comparison to the quick-service competition tho.“
Customers` Favorites
“We had 14 in our group and pushed 4 tables together, with the 3 children (under 9) sitting at the counter next to us. We arrived at 5:15 PM on a Saturday and it wasn't too busy, but did fill up by the time we left an hour later. I shared a large cheese pizza with my daughter and it did take a while to arrive at our table. It's a self-ordering system at the register that was easy and quick. Others in our group ordered sandwiches or soup and generally everyone enjoyed their meal. I gave the food 4 stars instead of 5 due to the difficulty of grabbing the narrow slices without having the cheese in the center fall off. Maybe if the slices were wider? The Large was enough for the two of us and we got a box to bring home what we didn't eat. The serve staff was friendly and helpful. Overall a very nice experience.“
Customers` Favorites
“Amazing food and even more amazing service!! Amy is always super sweet and friendly. I feel welcome there every time.
The restaurant itself is very small, hence the 3/5 stars for atmosphere.
I love the steak fajita wrap with no tomatoes, but avocado instead and jalapeño ranch instead of the regular one. It’s ridiculously scrumptious.“
Customers` Favorites
“Join the email club and you get a free sub and med drink on your birthday. Yummm“
Customers` Favorites
“I am from AZ and loved going to Ikes in AZ. I was excited to learn they are in Utah now. I ordered online and they had it all ready on time. I made a lot of changes to my sandwich and they made it exactly as I asked. The sandwiches were SO good and I love how they give you a free caramel apple lollipop with your sandwich. The workers are amazing at their job.“
Customers` Favorites
“This was my go to place back in college. A warned 8 inch Sensuous was perfect. 25 years later, it's still the same. The service was fast and friendly, the sandwich was delicious. I do recommend this place.“
Customers` Favorites
“This is by far best sandwich place in Provo! All their ingredients are fresh and delicious. You get exactly what you pay for here. High quality sandwich, great service and a fun old school aesthetic. There are only two locations and Provo is my favorite. I feel like the sandwiches are always better in the Provo location.“
Customers` Favorites
“I came to your establishment for the first time ever today. My three year old and I came to the drive thru. The young man who took our order was so Kind, helpful, and happy. We found the young man that took our money in the same attitude. As we drove away my three year old said, "mom, those are some of the nicest boys ever, aren't they? " Even better, the sandwich was delicious. We will be back. Thanks.“
Customers` Favorites
“Very delicious and very great food. The interior wasn’t so great but it was decent. I was even given a free salt and vinegar chips, wonderful service very nice workers. Highly recommend
Kid-friendliness: Very kind workers and kids would love this place. Very funny workers too.“
Customers` Favorites
“First time I have been to cubby’s in Provo,Utah. Everything was great“
Customers` Favorites
“Quick service and always tasty, and r employees willing to accomidate requests like slicing the sandwich into more pieces than regular. There are also usually nice quoteable quotes on the walls, and some of the bathrooms have funny quips as well.“
Customers` Favorites
“Tyler is a Rockstar!!! He saw that I was overcharged and quickly gave me a refund and was just so cool! Everyone else tonight were great and super nice. Customer service is huge for us and we really appreciate you guys.“
Customers` Favorites
“Angel was so kind and genuine. Some of the best customer service I’ve encountered! She promptly completed my order with just the right amount of every topping. The establishment was very clean, and all the ingredients were fresh and fully stocked.“
Customers` Favorites
“Had issues with putting in an online delivery order today. I talked to Ben who helped me by giving me suggestions. Then he took my order over the phone and really went above and beyond due to the inconvenience! Internet and app issues are a pain in the butt--but Ben really made it not a big deal for me at all. He made things right!“
Customers` Favorites
“Thoroughly impressed!
First, the place is immaculate. When I walked in, the employees were sweeping, scrubbing, all of it. The soda machine looked fresh out of the plastic wrap (it wasn’t—it was just that clean). My order is always 100% accurate and the employees are always really nice.
I don’t like the kickin ranch chips but I like the sauce itself. I do LOVE the after 2pm deal.“
Customers` Favorites
“My husband went over to pickup our food around 3:00 on Friday and we have to write a review and give huge compliments who prepared our sandwiches because everything was fresh and excellent. We will make this our official subway to go to from now on. You guys rule...thank you.“
Customers` Favorites
“I only ordered a beverage. However, the cashier was friendly and smiled. I did notice that the cafe itself is quite dusty on the ledges, the bathroom soap dispenser was on the counter, and many of the tables still had dishes on them even though staff kept visiting the dining room.“
Customers` Favorites
“Best rolls in town♥“
Customers` Favorites
“Had lots of trouble ordering online due to the app and website being a real difficult and not accepting payment. Tried with multiple sources and phones. Management's hands are tied and can not honor online specials.... not right corporate!“
Customers` Favorites
“We went a few minutes before close Friday night on April 12th. The one employee working was so nice, she was quick to help us and made suggestions. We apologized for coming in so close to closing time and with a smile said there was no problem at all, there were 15 minutes left till closing! Didn’t catch her name, started with an F i believe.“
Customers` Favorites
“Typically, my husband and I have a good experience at firehouse. Today, we placed an order online 40 minutes before scheduled pickup. It was lunch time and busy, but welcome to the world of restaurants? When I walked in and saw that my order wasn’t on the rack for pickup orders, so I politely asked where my order was or for an update, I was was told: “It’ll get there when it gets there.” “Well, sorry I’m working.” And “excuse me?? What did you say?” I literally had to tell the girl “I wasn’t rude to you so please don’t be rude to me.” Kind of ridiculous to walk in and be met with crap attitude and slow service. An order placed 40 minutes prior to pickup schedule shouldn’t take 55 minutes to make. It also shouldn’t be wrong and missing items. So 5⭐️ for firehouse in general. 2 ⭐️ (at best) for service given today.“
Customers` Favorites
“People who mad my Sandwich was Fast & Friendly. Girl who took my Order, could use some Customer Service lessons. Not too Friendly or very Social.“
Customers` Favorites
“I usually like this place, but tonight there was only 1 employee and he was less than kind! I understand, but everyone who was there did online orders and we all waited patiently. I bought 2 whole salads, and I got 2 half salads, when I asked about it, the employee was absolutely rude! If you go there tonight, please be patient with the service Bless his heart, he looked like he just wanted to cry!“
Customers` Favorites
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“I really like Jimmy John's sandwiches... Today, 2 August 2018, I've heard your Freak Yeah commercial so many times just this morning that I want to gag! Seriously! Overkill, folks, turns people off even if we do like Please chill on the "beat it into my head every 10 seconds" ok? Please!!! I'm taking a break from stopping by Jimmy John's...�“