Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
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Cold Stone Creamery Reviews
169 ratings
Share your opinion about Cold Stone Creamery
Icecream was yummy but we stood in line for over 20 minutes when we were only 3 from the front. The poor people at the end of the line probably stood there for an hour. Wish there was more seating.
The new Reese's and Oreo cookie ice cream was awesome. Giant hunk of frozen peanut butter in my serving was hard to deal with, and I just ended up tossing it. Maybe break it into smaller chunks next time?
We love ourself some cold stone
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
Cold Stone Creamery offers great ice cream with friendly and helpful service. The staff members are hardworking and charismatic, with some even showcasing impressive ice cream skills. Despite busy times, the employees keep the line moving quickly and provide excellent customer service. Customers appreciate the personal touch, such as offering samples to help make delicious choices. The restaurant features a sitting area inside, and there is an outside space for customers to sit and enjoy their treats. Parking can be tricky, as it is a toss of a coin whether you find a close spot or need to park farther away. The staff are generally welcoming, and they are accommodating, even when handling coupons or special requests. One employee worked alone on a busy Saturday and managed to serve customers efficiently while remaining friendly and cheerful. However, some customers noted concerns about hygiene, with one mentioning that a staff member was breathing on their ice cream while preparing it, and others felt that basic food handling and cleanliness could be improved. Overall, Cold Stone Creamery strives to deliver a pleasant experience, with some staff going above and beyond to ensure customer satisfaction.