Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet FriendlyAbout Chipotle Mexican Grill
Customers' Favorites
Chips & Tomatillo-Red Chili Salsa
Build-Your-Own Chipotle
Tortilla on the Side
Side of Queso Blanco
Burrito Bowl
Quesadilla
Guacamole
Steak
Tacos
Salad
Chipotle Mexican Grill Reviews
331 ratings
Share your opinion about Chipotle Mexican Grill
Terrible experience. We waited almost an hour for our food while several employees were standing around talking instead of getting orders out. Multiple customers got tired of waiting and left. Really disappointing service and definitely not what you expect from Chipotle.
Incredibly slow service at peak hours; online order came out twenty minutes late. I’d drive further into Alexandria before I’d come back here again.
I have been here 3 times on my 30 minute lunch breaks. They are very slow , even with 1 or two people in front of me. Will see several employees, a bunch of side conversations, a line low on food. I ordered a quesadilla with chicken and they went away to make it. Only for me to open my tray and see it filled with 70% unmelted cheese. I noticed they were low on chicken on the line so he went to what appeared to be the online order section and made it over there. I was very disappointed...read full review
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Chipotle Mexican Grill is a mixed bag. While some appreciate the clean bathroom and kind staff, others have experienced issues with food presentation, such as poorly cut cilantro, and burritos that leak and fall apart. The restaurant's atmosphere is also a concern, with some finding it outdated and dirty. Despite this, many customers, including families, continue to enjoy their meals here, citing it as an excellent place to eat. Recently, prices have increased from around $10.88 to over $11.48, making it more expensive than other locations. Some customers have noted that portions have been reduced, and the food quality has declined, with chicken sometimes burnt and dry, and the chipotle flavor watered down. The restroom conditions have also been reported as awful, with no soap available. The place gets crowded often, and the staff is generally similar to other Chipotle locations, offering nothing particularly special. While the taste remains similar to other locations, many feel it’s just another Chipotle and are considering trying new restaurants due to the higher prices and less satisfying food quality.