“It's starbucks, so mostly what you'll expect of a starbucks. But I've always found that the weekend staff is friendly and hard working.
And on a very busy day, I got to witness an exemplary moment of customer service. As stated, very busy - non stop orders and the staff was working diligently to get those orders done. A young man came in and was unfamiliar with the pick up system. (His father had made the order and this customer didn't know you could just grab the cup with your name and go.) One of the hard working staff (wish I had caught his name tag) slowed enough to clarify the process and confirm that the customer could take the cup. It easily was a moment where staff could have been too busy and ignored the customer's uneasiness. But in the flow of work, this staff member caught the need and handled it with a friendly smile. 5 stars in my book. (Writing this review a month later because as I came in to get my coffee today the flashback came up and clearly that interaction stuck with me.) Moments like this matter. So thank you!“
“🌟🌟🌟🌟🌟
❤️❤️❤️❤️❤️5-Star and 5-Heart Review
I want to leave this review to express my sincere gratitude for Ariana. When I walked out of the store, I discovered that my car battery had died. My friend had come to help but we couldn’t get it started. That’s when Ariana approached me, kindly asked what was going on, and immediately went to her car to grab her electronic jumper.
She helped me connect it, tried several times with me, and did everything she could to get my car running again. Her warmth, kindness, and genuine care for customers and neighbors truly moved me. I will never forget the help I received from her that day.
Thank you, Ariana, for going above and beyond! 🌿💚“