Krispy Kreme

Name: Krispy Kreme
Address: 295 Merchant Walk Ave, Charlottesville, Virginia, 22902, US
Telephone: (434) 284-7812
Price range: $
Rating: 2.5

$ • Donuts, Coffee Shops

Hours:
295 Merchant Walk Ave, Charlottesville
(434) 284-7812

Menu Order Online

About Krispy Kreme

Krispy Kreme is known for its great donuts, especially the glazed kind, and offers hot or iced lattes without flavors. However, there have been some concerns regarding the quality of the drinks and service. Issues include the latte machines being down, long wait times for pickup orders, and donuts occasionally being hard and stale. While the store is the only Krispy Kreme within 40 miles, some customers feel it is not very good for the money. The drive-thru speaker might miss parts of the menu, and the building's exterior could use improvement.

Some customers have discovered that the donuts are much better when they are fresh. While the icing can be heavy on seasonal donuts, they still find them enjoyable despite the higher prices. One complaint is the lack of deals on smaller boxes of donuts, as some households do not need 24 donuts at once. Additionally, there have been issues with gift cards not working at the register, leading to frustration among customers who expect to use them. Overall, while Krispy Kreme offers delicious donuts, improvements in service and product availability would enhance the experience.