Dunkin' Donuts in Chesapeake

“I appreciate the nice Dunkin Team Member at the drive thru for providing excellent service. There was upselling to an even-better deal, maintaining a pleasant attitude and not getting upset while my Mom was attempting to decide what products best suited her needs. In a World that is in such an uncertain hurry! someone taking the time to slow the pace to provide a great overall service experience should be recognized
Store 363654
chk # 8591
July 23, 2025

Thank you
Sabrina P. on behalf of Peggy P.“

“The staff are pleasant. My coffee can be a hit or miss. As for the food I usually just get a donut. Today I ordered a bagel with cream cheese and the cream cheese that was served in the bagel seemed like they just smacked a chunk in the middle of the bagel. The amount given could've really been used for 3 bagels. Idk, it just didn't seem like thats normal, to me, but if it is ... wowww Dunkin... portion control!“

“I ordered avocado toast on sourdough and a sourdough breakfast sandwich and none of the bread has been toasted. I am extremely disappointed, this could have easily been a 2 or 1 star but I know hard it is to find good help in this current climate but food quality has to be the #1 priority.“

“By far the greatest experience I’ve had at any breakfast/donut shop in the area. The food was HOT and the cold brew was good. Bagel toasted perfectly, the food was still hot like it just came out of the oven, and the donut was good. Typically these sandwiches are room temperature at best, sometimes it’s a little burnt, hash rounds are cold, and/or the cold brew is not mixed well and all the syrup and sugar is left on the bottom at almost any donut shop in the area. Nothing was cold, food was very fresh and delicious and the cold brew was mixed well with the flavor syrups and cream. Thank you so much it made my day!!“

“I didn't catch her name but she had long black hair and a small tattoo I believe of angel wings on an upper arm. She is a complete blessing. For a pregnant mother with three young handfuls just trying to get her kids a treat she was a life saver 😭“

“Hello, this location is usually always busy, and the employees and managers are amazing at their jobs. I recently visited Dunkin Donuts 7/2, around 9:30 am. I am the type of person to always have money in my account , or at minimum prepared to make a purchase. Today, I was able to pay about 3/4 of the check with one of my cards. And the other was declining, however, Honesty, a warm smiling employee, whatever her position may be, she said don't worry about it we have you today and covered a couple dollars for me. And I appreciate her greatly for helping me out with that kind of exceptional customer service. I will be a returning customer for sure because of how amazing and easy she made my awkward experience. I hope she is recognized for her abilities and skill. Thank you again, highly recommend this location!“

“There’s a particular young lady in the morning named Kyleigh who is beyond any shadow of a doubt, the most pleasant person I’ve encountered at this Dunkin’ Donuts. She always has a smile on her face and always starts my day off right. Kudos to her!“

“I have to give this place 4 stars because the employees are quick, efficient, and courteous. The doughnuts are what you would expect from a chain. It would be nice if there were more flavors to choose from...specifically, maple bacon. Come onDunking. Figure it out and give the people [me] what they [I] want. ?“