Dunkin' Donuts in Suffolk

“I went through the drive through and asked for strawberry shots in my coffee. Staff informed they were out and could substitute with coolata syrup. I felt the substitute syrup made the coffee taste sour and asked if I could swap the drink out. Natalie and Miya assisted with remaking the coffee by using the strawberry cold foam and mixing it into the espresso. I am so thankful and grateful for their kindness and patience towards the situation! 100/10 customer service!“

“I drive 20 mins out of the way several times a week to come to this Dunkin. Everything is always made with consistency and care. The staff are always smiling and friendly. They have never gotten my orders wrong and my orders are always large orders. After being disrespected and mistreated by the store manager of the Dunkin on Godwin Blvd in Suffolk for asking him to remake a frozen cappuccino because HE made it incorrectly, I decided to try this Dunkin. I’m glad that I did because everything is always made the same and always correct.“