“Staff are pleasant and agreeable. Drinks are made with confidence, precision and speed, showing a knowledge of the menu that can be lacking at other stores.
The atmosphere is really cute being a small corner store in the middle of a shopping center.
Food is also made well and they are willing to make reasonable accommodations on a food item to adjust for personal preference.“
“The Dunkin’ Donuts on Hornsby Lane is one of the best locations I’ve visited. Their bagels are the best in the 757 area, and every visit is consistently excellent. The customer service is outstanding—the staff is always friendly, welcoming, and greets customers with a smile. I can’t say the same for some other locations. This team truly goes above and beyond to provide a great experience every time. Highly recommended! ☕🥯😊“
“This specific location is By Far the Best Dunkin I've been to. Very Clean and welcoming. The food/donuts & Beverages are Always Fresh
The staff are Beyond Incredible! Special shout out to Natalie for being an Extraordinary Employee! Keep up the Great work Yall! ☕️ 🍩 ❤️“
“UPDATE: The new staff is much more kind. Specifically the blonde girl (sorry I haven’t caught your name) who works on Sundays and most days I am there is always on time, ready, and consistent! Most times she knows who the order is for when I order and she’s always ready. DUNKIN PLEASE ALLOW TIPPING IN THE APP I NEVER HAVE CASH AND I FEEL BAD!!!!!
The people here are extremely rude and they are always out of everything. Came to the window and heard nothing but one of the people cussing up a storm in there. It sounded like she was talking about customers too. Not to mention every time we come here they are out of everything half of the time. No common sense here.“
“Dunkin is Dunkin, consistent with their product. The seating area wasn't inviting, looked like they had cleaned that area and didn't put the chairs and tables back. The woman taking our order seem to be new which isn't a demerit on the store , we understand those things . Very impressed that the others behind the counter were always listening and taking up her Slack.“
“The staff felt like old friends, and this was my first time there. It's only a couple of minutes from the courthouse. I'll definitely visit again, as I handle many cases in that jurisdiction. All of the staff should get promotions and raises!“