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“Big shout out to Ms. Kim! Last night I went through the drive-thru and the side for my combo was missing. I spoke with Ms. Kim on the phone and she apologized and offered to have the order remade correctly on my next visit. I came this afternoon in my break from work and she got me taken care of effortlessly. Thank you Ms. Kim“
“I wish this store was closer to my house. I've always had great customer service here and the food is always spot on.
Their online point of sale system is a POS and goes down frequently, so call or order in person. (Corporate if you're reading this, do your job and get the system right. You're losing money )“
“Went to grab my lunch and was told it was a 15 minute wait, wasn't mad at all because Devon and Jayden made myself as well as the customers behind me feel appreciated...it was hot in the restaurant and they offered us cold drinks and apologized for the wait. I got my food them 2 young men apologized again and I said no worries employees like yall make the wait for the food worth it but not the heat . Sp hopefully the ac unit will be fixed for employees and customers as well🙂 thank you to these 2 young men who treated every customer in the lobby with respect and not 1 ounce of attitude.“