Taco Bell in Chesapeake

“I have no comments about the drive through or mobile ordering. I just got back from3 years overseas so I knew I was going to take minute to see how the menu was different. I ordered 2 chalupas with no sour cream and 1 burrito with sour cream and the lady making it came and asked me if I wanted the sour cream in the burrito or if that was a mistake. That was thoughtful and she was very sweet which is something I've rarely encountered in customer service since I returned. The lobby was very clean as well.“

“Please stop throwing the hard tacos in bags to go, they become half unwrapped by time the hit bottom of bags. 6 hard tacos half spilled...every one. It's nothing major but it's obnoxious when you are asking for $15. I appreciate you not tilting the nacho bellgrande. Otherwise this spot is awesome.“

“Every single time I go to this Taco Bell I'm greeted warmly, and my meals are made correctly, with all customizations. There are very few times when they've forgotten an avocado sauce, missed a customization, or given me a soft taco instead of hard. Considering how often I go, this makes for an exceedingly small percentage of orders. This is the only fast food place where I don't check the bag.“

“Love Taco Bell !!!

Manager in Red shirt was rude to an employee about not taking orders at the window. We messed up and added a item to put order. The manager handled this poorly with the employee working the window. Sorry miss you were amazing and thank you for taking our order.“

“Went to Taco Bell today and had a life changing experience. Idk who was in the kitchen but it was the best Taco Bell of my entire life. Had to call and let the manager know and she was so nice about it. Best Taco Bell location I’ve ever been to.“

“I love taco bell my good was the greatest tacos in my world ♡. I really don't like how you have to order your food on the computer ..I'd rather tell someone what I want. Mostly cuz I'm not use to the screen buttons. I don't know the cheat codes to get all the crunchwraps and soft tacos for the low ♡ and they blue icey is life.“

“We placed our order on line from the parking lot. We were the only customers when we went inside with 1 car in Drive thru so you would think the service and food would be great. WRONG. I ordered a 12PC nugget meal w/ mashed potatoes and gravy as my side. The girl gave us our order immediately and as I checked I saw now utensils or straws“

“Taco Bell keeps eliminating all their better food items and filling the menu with junk fast food. What a shame. This location at Volvo Pkwy and Kempsville Rd was cleaner than most and the food was prepared neatly, making it easier to eat in a car. Prices are as reasonable as any other fast food places.

Vegetarian options: They did offer a vegetarian burrito until recently, but they have removed it from the menu. It was good.“

“The restaurant was very clean, both inside and in the parking lot. The line to order food was slow moving and they were out of several of the options on the menu. The menu itself is really hard to read, at least the Taco Bell half, because it is covered by equipment. Our order was prepared correctly the first time. Overall the food and the staff are great, but the store layout and organization could use some help.“

“Great location for a good taco bell. They are all good but some lack motivation and it takes way too long to get tacos. Therefore it's good for locals to know which franchise is better to meet the expectations of consumers. Nothing worse than waiting 20 minutes in line for subpar warmish food that is most likely wrong if you made specific requests.“