“I don’t love Starbucks, but when you’re getting coffee at an airport you don’t have much of a choice. However, I felt the need to leave a glowing review because of the amazing manager and his customer service. He engaged with customers super well, was funny, and also interacted well with his staff. He actually brought joy to the faces of me and fellow customers. Well done!“
“Arrived a few hours early for a flight so popped into this Starbucks at Dulles Airport in Terminal B. No line and immediately greeted with a smile and a good morning greeting from Derek. He took my order, knew the menu well, and throughout the process made good eye contact with the most pleasant manner. The tables were spotless and lighting just right. My order was made exactly the way I asked and served quickly and nice and hot. I would recommend this location to anyone with travel into or out of Terminal B.“