Customers` Favorites
Customers` Favorites
“So my husband and I went out to eat and we had Scott as our server and he was by far one of the most amazing servers that both myself and my husband have ever experienced! He was extremely kind, fast, attentive, knowledgeable and the list just goes on with this guy! Texas Roadhouse y'all definitely need to make sure you do what you can to keep him around because he is definitely your money maker! The only really negative thing I can say about Texas Roadhouse is the food and the temps and mostly just about the kitchen and cooks, you guys need all new cooks! We totally understand that if the kitchen messes up it is by no means the service fault of course but y'all really need to get new cooks or train them properly other than that we had a great great dinner thanks to Scott's amazing service!!!!“
Customers` Favorites
“Friendly staff good eating“
Customers` Favorites
“I dined on Saturday, May 3rd. We arrive and were seated and our server was Sam. She was no attentive to us at all. We were seated and after about 15mins we hadn't received any bread. There was a male server waiting tables near us and he noticed that we were just sitting, and he came over to ask us if we were okay. He then made it a priority to get us bread. After a while Sam came to take our drink and appetizer order and when the appetizer arrived it was cold, the male waiter came over to check on us and when I informed him of that he immediately took it back. He returned a couple minutes later to inform me the food was heading out and asked if I still wanted the appetizer. I did not. When my food arrived my steak was overcooked. All this time passed and Sam had not been back over to check on us. A few minutes after a very nice lady by the name of Jay approached and informed us that she was the manager and her demeanor and customer service was TOP TIER. She was extremely professional and very empathetic. The fact that we did not ask for a manager, but she seen what was happening spoke volumes about how serious she takes her job. She rectified the situation, and she was very sincere about fixing it. My experience was horrible until I came in contact with Jay and Prince. They are for sure an asset to the establishment.“
Customers` Favorites
“I love the food the food is delicious to gives you a nice size portion and you get your money's worth will definitely recommend this to other people“
Customers` Favorites
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“Had dinner here tonight with some friends. Katie was the waitress and was Amazing. Great customer service and great food. Definitely one of the good places left in Gloucester.“