Mexican Restaurants near Gloucester

“My husband and I actually prefer Los Portales in comparison to Juan’s. However tonight was awkward, because after TWO bites into my delicious steak fajita taco salad we were splashed by the busser who was NOISILY bussing the booth to my left (and before that, noisily bussing the booth behind my husband). She apologized, but it was too late—I was grossed out and went in search for the manager while wiping my face and arm. Long story short—we were offered another meal, but just too grossed out to stay and eat. Our waitress was so apologetic and would not take a tip. We do like the food, but it will be a while before we return. Noisily bussing tables using a bussing cart next to patrons who are eating is a very unpleasant distraction and just tacky, PERIOD!“

“Great Staff - Friendly Service and the Food is delicious! Highly recommended!😋“

“I asked if my burrito that I was eating in the restaurant could be cut in half. I was told the manager didn't allow it, they have knives in the dining area, you can cut it yourself. Really! You've been at the Gloucester Va location less than 2 months with a rating of 2.6 on Facebook and 3.6 on Google. There are many restaurants to choose from , one would think that you would want Raving Fans.“

“Came in for dinner and the cashier was new, no problem we can work with that. He was unsure of what he was doing so he went to get help on how to find what he was looking for. Out comes another young man who seemed bothered to come out and asks what. Not can I help you, what can I do for you just what. I said the cashier was having trouble so he went for help. Again, the guy seemed bothered. I then find out the guy with the bit of a chip on his shoulder was the manager on duty. I am not sure what the situation was but the first young man seemed upset and embarrassed by what happened and kept apologizing. I told him there was nothing wrong, we understood he was new, in fact it was his first day. This manager needs to learn how to deal with customers and be more respectful to employees and customers.“

“Moved here from California and was excited to try a new place with birria here. It was pretty good. The manager working was excellent. However, the rude waitresses are the reason we will never come back.“

“Great dinner and company. The dining room was pleasantly clean and the ambient music not overbearing as some places are. The staff was helpful and made a great suggestion of something to try based on what else we ordered, showing attention to the customer at hand, not a generic 'try this new menu item'. Very pleased. I don't eat out often and am generally disappointed, not tonight!!!“