“5 stars for service today ??. Mr. Mac was extremely professional and handled our previous order issues flawlessly. He was very sorry for our inconvenience, had a good listening ear & happily took care of our order today. Mac deserves a raise for his professionalism & customer retention ?. Sugar shack absolutely won our hearts by having such an amazing manager ?.“
“Super tasty fries. The Cheese burger was also legit with generous toppings. Wish it was cooked more pink, but it was still delicious! I’ll definitely make it a destination lunch spot when in that part of Richmond. Also liked the whole bright modern vibe of the restaurant and the staff were very engaging and friendly. I’m a fan!“
“A very quaint place on Brooklyn Parkway. Food was excellent service was phenomenal. Prices were great.One thing I can add is. Maybe they should try their hand at making shakes. I think they would probably. Slay it ❤️???Kid-friendliness: Plenty of seating . Pleasant atmosphere“
“The food is really great but I do wish they had some kind of system for not forcing every single order to be individually wrapped and put into a bag. I understand that they are probably trying to cut down on the need for dishwashers, but even simple lunch trays could really cut down on the waste being created from people eating there.“
“Absolutely amazing. Our waitress and waitress.in training were nothing less of exceptional. The food came with a quickness and was absolutely delicious. Before I could even get my tea half way down I had another one. This is THE PLACE TO BE!!!!!“
“Found this place looking for “best lunches” close to the children’s museum. After letting our little one run off some energy, by 2:30 everyone was famished. A quick walk we were greeted as soon as we walked in.They were able to get a booth cleaned for us quickly and as soon as we sat down our server was ready.They had a cute kids menu that kept our 7 year old busy while we waited for our food. And when the food did arrive (not long at all) it was AWESOME! I got a side salad with my burger and it was so worth it. They packed it full of veggies.My husband got the shrimp poboy and his only complaint was that it had to much mayonnaise.Definitely worth the visit if your in town or if your a local stop by! Your tummy will thank you!!Kid-friendliness: Kids menu the kids can color and find word puzzles“
“Dang. If you only had a few choices in life to eat.. it needs to be here! Burgers are cooked to perfection with many options to dress it up. Great fries as well. Went at lunch on a weekday and it was packed.. I can imagine it fills up fast at night. Been in Richmond 7 years. Top Burgers, hands down.If you’re in town, eat here.“
“This place checked almost all my boxes for brunch spots;a variety of Benny's, specialty cocktails especially ones with flowers, moonshine, and sparkling, chicken and waffles, biscuits and gravy; stuffed French toast, and avocado toast. Ambiance was great; the building is an old school movie theatre. Both the food and service we're amazing; Jessica was handling her business!“
“Very friendly prompt carry out service and even had an additional overflow waiting area in an extended artsy area where you could purchase items. Had a an eclectic chic artistic vibe in waiting /overflow area… and the Pinapple Moore Mosa was invigorating.“
“I have not been in the Richmond area long, but Zombie Pizza has already proven to be a fantastic discovery. Run by very pleasant people, and they make some "killer" 'za.I've tried a regular pepperoni pie here, and also the philly steak pizza. Both great. But the Sicilian pie is where it's at. After first trying the Sicilian, I have been back multiple times to get more. This thicker pie really hit the spot for what I was looking for in terms of texture and flavor. Just awesome. Go check 'em out.Carry out only, and the parking is not the best, but it works for zipping in, grabbing and going“
“THESE BURGERS SLAP! I got a goat cheese burger, and that thing was majestic. The restaurant gives millennial core but in a stylish millennial who wears mom jeans kinda way! I think I gained ten pounds from the duck fat pimento cheese fries, and those were the best pounds I’ve ever gained. Come here if you are cool, don’t come if you aren’t (actually still come bc this place must stay open)!“
“I sadly didn’t take any pictures, but you’ll be able to see those on other reviews. Sorry about that.I went here on a Wednesday at around 7 with my mother. She’s got a rollator which is one of those fancy walkers with wheels.I got an andouille sandwich with their spicy potatoes salad. The sandwich was much more than food than I expected. I was quite full afterword. It was two sausages cheese melted on a toasted bun with onions. Excellent meal that I was hesitant to try. The potato salad was great. Better than my mom’s but not quite as good as Garnett’s.My mom got a hamburger with only onions it’s her typical fare with the red skin potatoes. I tried her potatoes and they were good. Her hamburger was pretty boring but she liked it. I think they could have made the beef patties bigger for the price but we had a good meal.Staff was very friendly and accommodating. The meals came out in a reasonable time.The place is very cute and unique. It’s a smaller establishment with a covered patio. The place is handicap accessible but would be difficult with a wheel chair. My mom did fine with her rollator. No steps or anything to get over. The bathrooms are tiny but I think that’s due to the age of the establishment.If I’m in the area would definitely return. Great food, staff, and atmosphere.“
“The ladies here are fantastic! It’s a family owned and operated small business. They provided wonderful, customized service to make sure I got exactly what I wanted for lunch! And it was QUICK! Before I found them, I only had sit down options that would take 50 minutes and was in a hurry due to being on a tour with limited time for lunch. Thank you so much for the hospitality! And the food was DELICIOUS!!“
“I love a good burger. As a matter of fact, I seek them out. I kept hearing about this place, so I checked it out. I was not disappointed. Both my daughter and I had the ACAB and my husband had the backyard burg. These smash burgers are heavenly! I will be back for sure!“
“GREAT EXPERIENCE!!! I came here on Saturday night (3.23.24) and I was just blown away by their customer service, how clean it was, and how fast they are! Everything was freshly cooked!! I live in Chesapeake, but I would not mind traveling here to grab a burger or two! Thank you for a great experience.“
“I’ve been to this place 3 times and got something different each time. The food is impressive! I would describe it as… gourmet bar food?! Even the hot dog I had was ground and cased, in house! They put thought and care into this food so I’d never label it ‘bar food’. Vegan and vegetarian options (my girlfriend loved) and I’m not talking about all the processed boxed stuff. It’s a great, comfortable experience and the people are so friendly!! I highly recommend it!“
“The food was great! Along with the customer service! I had the seafood fries, bang’n shrimp and the kids nuggets/tenders. I was late to a birthday celebration so I didn’t get to try anything fancy. Everything came out quick, with no issues. Their bathroom was super clean. I recommend trying, especially during their Thursday Happy Hour!“
Gastropubs • $$
“Great food and service.I visited twice this week once with my colleague Chad, who recommended the place. The food was great and the plates were very large.I had the steak egg rolls and pork tacos the first night and the second night, I had the flat iron steak sandwich. All food items were amazing.“
“I don't know why I haven't heard about this place! Just happened to pass by it after my son's doctors appointment and am glad I stopped in. I got ox tails, but man, that food was soo good make you want to slap your momma ( Friday after next reference for those in the slow seats, lol) I definitely will be coming back and encourage all my foodies to try this place at least once!“
“This is our favorite sweet treat. (Lombardy location) I haven't found any other donut shop with a variety of vegan options. My child has food allergies to eggs and nuts. The employees even placed the vegan donuts in a separate bag/box to prevent cross-contamination. Kudos for the service and the best tasting treats.Vegetarian options: A row of different types of donuts labeled vegan“
“Definitely my go to place for authentic delicious Mexican food! The Horchata is delicious, the tacos never miss, the huaraches are huge comfort food and the staff is always so friendly. Everyone that I bring ends up loving it and going again on their own.“
“Don't be deceived by the simple decor. The food is excellent! We both had tilefish entree. Fresh and well prepared, sitting atop a nice size bed of braised veggies. I'd requested lo sodium. And voila! That's exactly what i received. Friendly service. Prices reasonable. Highly recommended.“
“3rd time coming here. Food was amazing and you get a lot of it. Ordered 15 wings (3 flavors, smoked then grilled) and a half Cobb salad. The salad alone was food for 2 days. And they didn't have onion straws, but instead of omitting them, I got a pile of onion rings as a bonus. My wife gor the tenders which are big enough to make 3-4 sandwiches and we always get the egg rolls. Banging food, will be back again.“
American • $$
“I stopped in for a drink before going through security for my flight. Walter was my bartender and server. He was great! He has a great personality, someone really made for this type of a job. He asked everyone at the bar one time what their names were, and then remembered each person without asking again.I don't normally frequent airport restaurants or bars anymore, but if I find myself in Richmond again and see Walter working, I will visit without a doubt.“
“Food was great service was great! Had the Belt sandwich and a Pom cider, wife had the Bennie and the kids shared the French toast. Belt came with a side of Brussels and they were damn near the best I’ve had perfectly cooked. Cool spot will go again.“
“Apres Irish Fest. Scrum-dili-iscios! We got Philly cheese steak and chicken Philly. Would not change a single thing. Loaded tots were super yummy. Plain fries are pazakly what you want in straight up fries. Hot, crispy and the right size. Our bartenders were adorable, attentive, and en pointe. Can't wait to go back.“
“I go here most Tuesday evenings for their 9.99 burger and fries deal, and I haven't been disappointed yet. The food is always delicious. The portion sizes are great, especially for the price. The staff is always friendly, and most recently, they acknowledged me as a regular which is super fun. I have no complaints and encourage you to go get one of these tasty burgers for yourself.“
“Chris at the register was super nice & friendly! The whole restaurant was really clean and the food was good.Wheelchair accessibility: Accessible entrance and enough space between tables to get by comfortably. There's quite a few accessible-marked tables, however they're full of chairs instead of having room for wheelchairs. But the counter and soda machines are accessible, as are the bathrooms.“
“The service was great! We had a really friendly server who was very attentive. Regarding the food, when it arrived for our large group, it wasn't as warm as we expected. I presume this might be due to the high volume of orders, from our group, resulting in some dishes having to wait longer than others. The food tasted good and it was a large portion. Additionally, the cocktails were fantastic!“
“Roy’s Big Burger has been serving old fashioned hamburgers in Richmond, VA since 1961. It's touted as a Richmond institution, by staying the course and simply serving burgers and fries and a few extras, like chicken sandwiches and fried pickles. Take out only, though seating is available outdoors near the building. I felt the burger joint vibe and ordered a single 1/4 pounder with cheese, "all-the-way", and a small order of fries. After picking up my brown paper bag of food, I had to eat at a picnic table while the sun warmed me on this cool Feb afternoon. I was pleasantly surprised to see the size of my purchase with a handful of ketchup packets for the fries, which were great! The burger was juicy and tasty and loaded with everything. It was a great basic meal that was both filling and satisfying.“
“While looking for a quick bite, traveling through VA, I happened to land at MO Carry Out. Couldn't have made a better choice. Crispy, flavorful fried fish and wings. The gentlemen working the kitchen and counter were friendly, funny, and welcoming. So was Mr Brown, who was hanging out in the dining area :). Will definitely stop here again!“
“We ordered the Split Decision Breakfast that included 1 thick slice of French Toast, 2 eggs, 2 sausage links, 2 bacon strips, and 2 buttermilk pancakes for my friend. I ordered a strawberry cheesecake Belgian waffle, 2 eggs, and 2 strips of bacon for me. We both had sweet tea. We enjoyed a delicious breakfast and definitely will be returning to IHOP!Parking: Plenty of parking with wheel chair accessible parking near the entrance.“
“Went to Shorty's Diner as a surprise for breakfast. My fiancee went before and decided to take me. Right away the customer service was great. The scenery was amazing. I love nostalgia so they had me so all I had to wait on was the food. I ordered the Shorty's Sampler and loved it. It was actually too much so I had to take the rest home for later but I love that!!! Overall I love this place and will definitely be going back!!“
“This place is so greatThe people are so nice and friendlyI have tried steak nachos fish and chipsIn multiple burgersAnd everything is so greatCheck it outRiding my review wasn't so greatTyping or speaking I had issues a little wonkyParking: Parking was no problem“
“I ordered the special, a small sub, fries and drink for 10 dollars! It was amazing and so delicious!! The hospitality was also amazing which honestly made the food taste so much better! My friend ordered a slice of cheese pizza and it came out hot and fresh like the rest of the food. Overall very awesome and will be attending this place regularly 20/10“
“The location, vibe are excellent. Very spacious, so even if it gets crowded it doesn't feel that tight. Great collection of beers and cocktails. You get great discounts during happy hours (weekdays 3-7 pm). Cocktails and classy beers get very cheap. However I didn't like the food that much. I ordered 3 starters (as in pics) and all of them were not up to the markParking: You need to find street parking in the vicinity. Might need to walk 1-2 blocks.Wheelchair accessibility: Yes, accessible.“
“I moved here 3 days ago from Miami and have been hearing about this spot since before I got here. Long story short, I ordered delivery during a long evening of unpacking. My rescue dog has refused to eat for three days during this move and I hadn’t eaten much as a result - stress is a killer. I ordered delivery late on a weekday night with a few minor modifications, but the one that took the cake was asking for bacon on the side, trying to entice my pup to eat. The delivery came with a 5 star hotel side of bacon labeled ‘for doggo.’ They didn’t know my dog hadn’t eaten for 3 days. Or that I’m crying from worry and exhaustion. They just gave him bacon. And me pizza. And we ate. And all is now right or at least fixable. And it will forever be my welcome pizza and the best meal my dog has ever had. Thank you.“
“Amazing food, very Delicious, only thing I had an issue with was that there was only one bartender/server and to be completely honest she seemed as if she was more interested in her "already drunk" bar patrons than customers who wanted to order food like myself. Otherwise from that it was decent.“
“After 5 hours on the road my mother and I stopped in at 9pm expecting to feel rushed or mostly ignored but the vary nice waitress did nether and was particularly Patient as we rambled off near incoherently what we wanted to eat, the restaurant was clean and the food was so good! We will definitely go back if we find ourselves in the area again.Parking: Parking was fine, but the entrance to the lot was not properly lit, so my mother actually missed the driveway twice.Kid-friendliness: While we were here, there was a family nearby, and as they were eating, my mother noticed the kid spoil a whole glass of something. The waitress easily handled it, and no fuss was made.“
“I was in the area for a meeting, and the security guard at the meeting location suggested this place. We were there at around 11 am on a weekday, so it was slow and quiet. I imagine it can get loud when there are more people there. It took a few minutes to get seated. I had the salmon with green beans. Both were really good. No complaints from anyone else in our party. Ok place for a nice lunch.Dietary restrictions: I asked for double green beans and no potatoes, and they obliged.“
“We picked up two of their Ensenada Chicken platters. You really would not expect a burger chain to make the best grilled chicken dinner in Richmond, but they do. Spicy enough to give it a good flavor without it being overkill. If you have never tried it, you should.“
“I absolutely love this location! Everyone is always friendly, the hot food is prepared fresh and hot and they're on top of special requests! Their cones are always fresh, crunchy, and filled appropriately with a nice presentation of ice cream. They do their franchise proud! Especially considering the polar opposite of really bad service at the Midlothian Trnpk store!“
“Prefect service on my last visit.Started with a friendly person at the register. Helpful with recommendations but not pushy. Food was food quickly. More fries than you can imagine when you order a large.Restaurant was clean, and unlike most establishments nowadays, the employees seem genuinely happy to be working there.“
“Big Double tray with everything, no Jalapeños. Thisssss burger was delicious to say THE LEAST ?. I took a bite and looked down at the burger like wait a minute lol! Don't get wrong, I was excepting to like it, after all I've had a few Cookout burgers. You've had one, you've had them all type of expectation but absolutely NOT. THIS burger ? was above and beyond. And might I add seasoned ? yesssss indeed Salt and Pepa's here! Must have been add due to my request for "everything, minus Jalapeños". Sooo good and freshly made. Burger, lettuce, tomato, all the toppings were ?. Bravo ?? ??????.“
“Great place to grab a quick bite to eat, even when it's really late. Most of the food is fried but they do have a variety of options. It's most cost effective to go with the tray option which gives you an entree, two sides, and a drink. One of my major complaints however is that, half the time, the food, such as fries and onion rings, will melt the styrofoam. I'm not a fan of consuming benzene and styrene, known prominent carcinogens, which is what styrofoam breaks down into when it's melted. I've attempted to ignore this, but you can taste the cancer linger in your mouth for hours even after trying to wash it away with a drink. If your Styrofoam is melted, I suggest asking them to remake your tray, replacing the contaminated food and line the next one with foil to prevent benzene contamination. It may be inconvenient, etc. but your health is the most important thing you have. Don't be afraid to express concern, like me.Parking: This location has a dedicated parking lot that usually has Open spaces since most people go through the drive-thru and there is no indoor dining at this location.Wheelchair accessibility: There is an outdoor walk (or roll) up window that you can order from.“
“Beautiful inside, very clean, but its cold in there. The food was hot and very well seasoned. I ordered the honey mustard flavored wings and a mango smoothie. I loved the quotes on the wall telling the origin. I ate inside and it was peaceful to eat in a clean establishment especially with the location beinf a busy shopping location.“
“First and foremost, very happy they are open late for someone who works night shift.Second, great team at this location, friendly, helpful. Food is great, though would have liked a few more onion rings in my double order, I can’t complain!Love this Cook Out.“
“All I got was a milkshake, but being from the NE and living where NY's best ice cream is made and sold, I was pretty impressed by the Cook Out shake. It was thick, rich and I got to combine my own flavors. Even the Cook Out dude was like damn, this sounds good. And it was! Grab yo self a shake from Cook Out. Also I hear they do food, shrug.“
“My dinner was great. Food was delicious. They put a lime slice in my salsa with the spinach artichoke dip appetizer and it was a nice touch. Spinach dip and salsa was amazing as always. My bourbon street chicken and shrimp was bomb, along with the Bahama mama. My server Kendra was a sweetheart. Will definitely be back.“
“I grew up loving Whataburgers. We had Whataburger before we had McDonald's in our town. My husband is not as much of a fan of the burgers but he just discovered the steak sandwich. I have a feeling from now on when I say I want a Whataburger he will be all in because he can have a steak sandwich! The ladies working behind the counter we're very nice and personable. I'm not sure I've ever eaten inside this one and was pleasantly surprised to see how cute it is.“