“I had a really pleasant experience at McDonald’s thanks to Martin. From the moment I walked up, his mannerisms stood out very respectful, calm, and genuinely welcoming. He showed a level of kindness and patience that you don’t always see in busy environments like this. Even while handling multiple things, he never seemed rushed or dismissive, and he made sure I felt taken care of. It’s the little things his tone, eye contact, and attentiveness that made a big difference. Martin truly represents great customer service, and I hope his efforts are recognized. #GoVAHeights“
“Was a quiet time between lunch and dinner, had to get a frap for the rest of the drive. Service was absolutely friendly, and the drive thru was busy, inside was not busy and service was a bit slower than I have received from other MCDONALDs, again more than satisfactory with the friendly young lady that handed me my drink, she was just on point with her service!“
“My Mcdouble had 2 bottoms on it, no top n bottom bun, 2 bottoms. I ask for no onions... they were put on and then scraped off... voukd still taste them thru tbe whole burger. Still ate it, I already drove 8 minutes away to hotel. Wasn't driving back after a 12 hour drive. The fries were not hot fresh either, about 3 minutes into my quick drive to the hotel. I grabbed 2... old, and almost cold, not even barely warm. Nuggets were barely warm when I got to them as well. Just do better late night crew. Need to do some suprise show ups on them.“