“I had a really pleasant experience at McDonald’s thanks to Martin. From the moment I walked up, his mannerisms stood out very respectful, calm, and genuinely welcoming. He showed a level of kindness and patience that you don’t always see in busy environments like this. Even while handling multiple things, he never seemed rushed or dismissive, and he made sure I felt taken care of. It’s the little things his tone, eye contact, and attentiveness that made a big difference. Martin truly represents great customer service, and I hope his efforts are recognized. #GoVAHeights“
“Food was great, love coming to this McDonald's . Weird night for the manager with a lady screaming about her food in curbside not being ready . The manager was so sweet and kind about the order and let the lady inside (it seems like the inside was closed) kudos to her and her kindness to the unhappy customer.“
“My Mcdouble had 2 bottoms on it, no top n bottom bun, 2 bottoms. I ask for no onions... they were put on and then scraped off... voukd still taste them thru tbe whole burger. Still ate it, I already drove 8 minutes away to hotel. Wasn't driving back after a 12 hour drive. The fries were not hot fresh either, about 3 minutes into my quick drive to the hotel. I grabbed 2... old, and almost cold, not even barely warm. Nuggets were barely warm when I got to them as well. Just do better late night crew. Need to do some suprise show ups on them.“