Dunkin' Donuts in Virginia Beach

“Loved the fact I could sit and quietly enjoy a good cup of coffee and a doughnut!!
Thats the best coffee experience!!
And they also had a socket where I could charge my phone while I drank my coffee and ate a small meal!!
That's how it is supposed to be!! Keep it up dunkins!!“

“We got 3 items. The drinks ?? ? cool..the speed of service was to damn fast the grilled cheese was a joke the cheese wasn't even melted no butter was barely toasted ? so disappointing And yes it may be just a sandwich but it wasn't to someone who was needing something from working a 12 hr shift. Plus No napkins ? My sister still ate it but do better. Waste not want not but dang lmao“

“A Solid Neighborhood Dunkin' for Your Coffee Fix
This Dunkin' located at 2928 Shore Drive in Virginia Beach is a reliable spot for your daily coffee and donut cravings, consistently delivering on the brand's promise of a quick and satisfying experience. While it may not be without the occasional hiccup, its convenient location and generally efficient service make it a worthy stop.
During a recent visit, the drive-thru was bustling, a testament to its popularity with the locals. Despite the line, the service was impressively swift, and the staff member at the window was friendly and efficient. The order, a classic iced coffee and a Boston Kreme donut, was prepared exactly as requested. The coffee was refreshingly cold and perfectly sweetened, and the donut was fresh and delicious. The food and drinks were also securely packaged, a small but appreciated detail.
While online reviews suggest that order accuracy can sometimes be an issue, particularly with delivery services, my in-person experience was seamless. The interior of the restaurant appeared clean and well-maintained, offering a welcoming atmosphere for those who wish to dine in.
Overall, this Dunkin' earns a solid four stars. It's a dependable choice for a quick breakfast or a midday pick-me-up, offering the quality and convenience that Dunkin' patrons have come to expect. While there's always a slight chance of a mix-up during peak hours, the friendly service and consistent quality of their core offerings make it a neighborhood favorite.“

“This place is good in every way but 1, it's like an icebox in there, you cannot even eat in there because you and the family are shivering so bad.. my husband is a hot natured person and he said we ain't eating in there anymore.. however the service is spot on“

“The staff is super friendly. Our order came out quickly, it so happens to be right next door to the Popeyes. That was just the worst thing I've ever experienced. The review is still on point for this place because I visited this place before and then again after the Popeyes.“

“Give Justin a raise!!!
Also...cant remember name but she always remembers my orders if you recognize this makesure your name in in the response
I have a
Dunkin Addiction
Its frozen Matcha latte Green Tea..no extra sugar pumps.
Extra matcha & whipped cream.
With Black pepper bacon breakfast Croissant. Instead of microwaving the Croissants like some places do. They bake them flaky crisp and buttery. LOVE THEM.
It is a bit tricky to find drive thru. I usually turn at the 711 on pacific and go down between parking and old houses.then tien left for drive thru“

“The fact that these google reviews are between 1 and 5 stars says a lot. I have been coming to this specific Dunkin for a few years and I'd say starting from last summer it is at it's best. I interact with these employees every time I come here and from what I have seen, the workers are hilarious and they just keep it real, some customers are just entitled and illiterate. Just be nice to the employees. If you're sensitive, that is unfortunate because some of the employees will seem like they dont want to be there, but I promise you they are one of the nicest and funniest people who will serve you. They all work so well with each other and the energy is just right and everyone seems like they have a good time working together.

I have seen and heard stuff from both the employees and the ridiculous customers. From sitting in the drive thru and even coming inside the lobby. A few interactions between the employees and customers that I have witnessed were just ridiculous. The ones who were rude to the employees clearly have never worked in food/customer service because not only that the customer sounded dumb but they're full grown adults or elders and you would think they should know better yet they belittle people who handle their food and drinks. Most of the issues that happen are very little mistakes that can simply be fixed. The manager is very kind, just simply let her know what happened with your order and she'll work things out with you. It's not okay to treat people horribly just because of a simple mess up. I think what would make everyone's life easier, is if other customers don't like this location, yet they keep coming here, they should just go to the other Dunkin down the street off first colonial or on the boulevard, its not difficult at all. Which is what I do when I dislike a place and it makes me feel unwelcomed or if the environment is off. Seems like others are doing nothing but upsetting themselves and blaming the workers over something that they keep causing. Also, even if youre having a bad morning or day don't bring your problems onto them. I promise you, no one cares about your personal problems or life. TREAT OTHERS HOW YOU WANT TO BE TREATED! Like it or not, RESPECT GOES BOTH WAYS. Also, you don't know what battles people are fighting everyday. It doesn't cost a thing to be nice!

All in all, this is the best and cleanest Dunkin' I've been to. It's a plus that its down the street from me and I can either walk or drive there. I will ALWAYS come to this Dunkin!“

“This location has a great team. They seem to work well together to complete orders quickly and correctly. They have also been consistently kind. I went to a different location, and the quality of service and food/drink was not great — slow service, burnt-tasting coffee, sloppy sandwich with cold slice of cheese thrown on. Returned to this location and was not disappointed. They seem to always make my order just how I like it — yummy & sweet medium iced coffee with oatmilk, sugar, caramel, and coconut & a warm, well-made sandwich.“

“The drive-thru staff on March 23rd around 7 AM were absolutely amazing. I was a last-minute, high-maintenance customer, and they still handled everything I threw at them—my fault, not theirs—with patience and professionalism. They fixed all the issues on the spot and made sure I was well taken care of. I don’t usually leave reviews, but the service here really stood out. I’ll definitely be back.“

“Called three other nearby DDs to pre-order 2x boxes of coffee. No answer. This store did answer. When I arrived, the employee was incredibly considerate. She was concerned I would be upset because the coffee was not ready ... she explained that she had found grounds in the coffee, so she brewed a new batch. Great customer service and quality. Nice job DD!“

“I stopped in on Saturday 3/8/25 (early afternoon). A thin young Caucasian gentleman with some facial hair greeted me politely and took my order. His co-worker, a young African-American gentleman brought me out my hot fresh coffee and thanked me.

Both gentlemen called me sir.

The Caucasian employee brought out my sourdough breakfast sandwich (with turkey sausage, egg white, and cheese) all hot, fresh, made to order…and it was a generous portion and looked & tasted perfect. And he even thanked me after serving me order.

On my way out, the African-American employee thanked me again and wished me a good day.

Never judge a book by its cover. I try & live by that. I say that because these two young men looked like older high school students but they carried themselves like mature, courteous professionals.

I wish I would’ve got their names because they are to be commended. Thanks to them, that’s the best experience I’ve ever had at that Dunkin Donuts location. And I’ve been there a lot.

I recommend that they both get a raise and a bonus!“

“This Dunkin is the absolute best! The staff here is amazing! I was having a pretty rough week and my coffee was paid for ? and the coffee was made perfectly. Highly recommend this Dunkin if you are in the area! Huge thank you to the staff here“

“I had never been to this Dunkin before - and then today I accidentally ordered from this princess Anne location... I was in shambles because I thought it was my normal location and by the time I got to this location my coffee was melted (luckily the food was still warm for my husband), I was about to buy a new ocoffee when they just offered to make a new one. I can't express how much that made my morning! It really is the little things, they we kind and quick.“

“This is the 1 closest to my house. And just let me tell you, The staff is so amazing. Sweet, kind, thoughtful. I won't go to another (even if I move) They know my order, my car and my voice. I would give them a million stars if I could. Absolutely the best!!!!❤️❤️❤️❤️❤️❤️❤️❤️❤️“

“Friendliest crew ever. I pulled up in the drive thru, overheard a conversation and next thing I knew we were all in hysterically within seconds. I love when the crews are happy, warm, and make you feel like you truly are appreciated. That is exactly what happened that morning.“