Dunkin' Donuts in Winchester

“I've visited several Dunkins in the area and this location has really leveled up over the rest. The lobby was sparkling clean, everything was well stocked and the service was great. If I had any complaints it would be minor things, like sometimes they run out of popular items (today it was everything bagels) and small portion sizes (coffee not always filled to the top).“

“The workers are always so polite and courteous! Donuts are yummy, sandwiches are always hot and fresh and coffee is always superb! Even when they are slammed I'm always greeted with a smile and friendly conversation! Thank all of you for being wonderful ❤️“

“I love this place so much everybody that works there is always so friendly and so precise on my orders it's really nice to be able to go somewhere with great service and great coffee like this I visit this place about three to four times a week before I go to work“

“I was so looking forward to my iced moche latte - and I left it on top of the car! Clunk ... oh, that was my coffee! Dumb!

And we learned that the kiosk Duncan's don't make such mixed drinks.
Maybe I'll learn!“

“This Exxon is clean, fresh and always friendly. They have a self serve Dunkin that has donuts, bagels (they will toast them if you ask) with and without cream cheese, hot coffee, and Iced Coffee. Their deli has hamburgers, chipped beef gravy, sausage gravy, biscuits, toast, BLT's, and even tuna salad. Tina and Vickie can't be beat as far as a friendly helpful staff.“

“Conveniently located off of 81, inside of an Exxon station. It’s one of the first Dunkin’s as you enter VA going south. This location has a decent amount of seating. Lively staff greets everyone they encounter. Two mobile ordering stations also for the added luxury of ordering on the go. As well as a drive thru.
Breakfast sandwich was made to perfection.

Kid-friendliness: It’s Dunkin.“

“I was on my way home from a long business trip. I was tired. I pulled up to the drive through. There was 1 car in front of me. It took some time for them to order. I pulled up to place my order. The woman was very friendly and apologized for the wait. I ordered my coffee and pulled up to the window. There was a sign on the window that said something along the lines of "We are short-staffed. Please be kind to the employees that did show up." It was a humbling moment. Heather eventually came to the window and apologized over and over. It was one of those days where everyone came in at one time. She was so sweet, positive and kind even though she was overwhelmed. I could have been annoyed or angry that it took a long time to get my coffee, but I wasn't. I didn't mind the wait. It was a good reminder that though we always expect instant gratification..its not always possible. Heather conducted herself in a very professional manner. Thank you fro being so kind, Heather! The coffee was great too!“