“I sadly worked until 8 in frederick tonight. My nana asked me to grab her a scoop of ice cream before i came to her house. Felt so bad showing up right before closing. Had a birthday coupon to use. The wonderful woman in here opening the door for me and gave me a free scoop and told me to keep my coupon! Thank you so much again!“
“It's an in and out coffee and donut shop. I ordered coffee with cream and sugar and avocado toast. They forgot the sugar the avocado toast had hardly any everything sprinkles. However all the staff at the drive thru and inside were very happy and friendly. Even though they were extremely busy the wait was not long!“
“Best Dunkin in Hagerstown. Every worker In this shop are so friendly and make me feel like family. I also go to this one every morning my order is always correct and always ready to go when I order online. If I go in or thru the drive they are always so friendly and super fast.I just order 4 dozen donuts for myDaughter’s birthday and picked up and everything was 100% correct. Thanks for making my party great.“
“I don't go here often. My mom and I stopped here during a busy day of errands for breakfast food, we already had coffee from home. We placed the order on her phone and she went to the counter to get it while I went to the Aldi next door for juice. The food was hot, SEC Croissanwiches, and they were good.“
“Best customer service with a smile! Allie is always smiling when I come in there (she interacts with other customers too like this when I'm there) to get my yummy iced coffee and donuts. Their wraps and sandwiches are good, too. Her staff (which I didn't catch their names) are friendly also. The store is always clean when I come in there. Nice seating in there so I can enjoy my coffee and whatever I get while I work on paperwork for work. This store is right off I-81 exit 9 Maugans Ave in Maryland. You won't be disappointed, especially in the afternoon/evening when Allie & her staff are working. Great job, Allie & staff! Keep those smiles on your faces.“
“We visit DD all the time. Only problem I ever have with THIS location is no one ever knows how to make a frozen duncacinno. I'm not sure how to spell it. Hot chocolate and cappuccino. It DOES come hot or frozen but this location doesn't ever know how to make for my daughter. Inside has always been very clean. Less than a year ago I would have given this location 0 stars. Service was horrible, new people were there every day, manager was cussing at employees with customers at drive thru...it is not the same place anymore. Thank goodness! Please learn the FROZEN DUNCACINNO FOR US! We will be there every day if you do! ?“
“I hope a manager sees this so they can thank their team. I just came through around 12pm and I don’t know the name of the person who is at the window right now but every time I go there and they're working I always have good service and my drink is always good and made correctly. I used to work at a dunkin so it just makes my coffee 10x more enjoyable. I don’t know how they feel about us customers but it seems like they care. And when the person was taking my order I was being kind of slow but they were patient and didn’t make me feel like I was a bother unlike some other places. Thank you!“