“I was super excited to order some steak and guac nacho fries after getting off an 11 hour shift yesterday. Unfortunately, when I got home, I found that I wasn't able to eat it as the fries were super hard and stale.. so i went to bed sad and hungry 😭. Today, my husband brought back the full box of fries while I was at work, with the receipt and expressed his disappointment and just wanted a refund, but Calvin instead offered to make it right. We went back tonight to order and the staff were so nice and made sure everything was made fresh for us. They even went as far as labeling find items in the bag. Honestly, this is what customer service is all about. Mistakes happen sometimes, and we get it. Thank you guys for going above and beyond to make it right for us tonight. Keep up the good work 72nd squad, we appreciate you guys ❤️“
“I am happy to see Taco Bell streamlining the business to fit the times and the budgets of both employees and customers. I haven't sat down to eat inside a Taco Bell since 1992, and the seating was mediocre by fast food standards, which are on the whole mediocre.
The Tostada needs to come back on the menu; not as an overpriced nostalgia munchie but as part of the franchise staples. It was a favorite of mine and the go to for my vegetarian friends and you could almost always find enough change to get one. So charge what it is worth, which is just below a bean and cheese burrito. :)
I know times and prices change, but charging 3.00 for spoonful of beans, a pinch of lettuce on a single fried tortilla is ridiculous.
They didn't even put onions on it. ;) Fix that, and you will do better Taco Bell, not everybody wants a burrito and a potato soft taco doesn't cut the hunger as much as raise the blood sugar.“
“We recently had a family dinner there for our son's 16th birthday. We ate in and the remodel inside fit our large family and the staff were so sweet and flexible with our large family meeting up there. (we were like 20 ppl)
The staff were kind to the littles and so gracious, very welcoming.“
“Reminds me what fast food used to be like.
The food is way cheaper, higher quality, is made fresh faster, and the interior is nicer than other locations.
I just got a beefy 5-layer from the frive through and it was made fresh so fast I got the food before they gave me my debit card back. The sour cream was still cold and everything else was still hot.
10/10 I'm going back for another one to show my appreciation.“
“Because tell me why me and my bf went in here yesterday at the woman in drive through and at the window were just the coolest people ever. So quick, so polite, so on it. Yall need to start allowing these people to get tips like fr fr, it's actually so irritating that they don't, that's a shame on the company. Please take care of these ladies, God if you're listening and I know you are, please protect and bless them with everything you have like they blessed us with the top tier customer service. And no I don't know them I swear I'm just honestly so surprised by how polite and quick they were bc I definitely was getting real specific with my order and honestly wasn't even sure what TO order bc I never eat fast food (for health reasons not bc I don't love tacobell) so it was for my dude and anyways thank you again have a blessed day 🩷🙏“
“Amazing service, great attitude, and perfect food. I go here so often that I think they recognize me. I have the app installed so I can earn rewards whenever I order. Also it's right next to a bunch of other businesses and it's a quick detour if you are heading somewhere. Also the spicy ranch is perfect“
“Taco Bell’s not trying to be fancy—it knows exactly what it is, and that’s what makes it great. When it’s late, you’re hungry, maybe a little tired (or other things…), nothing hits quite like a Crunchwrap or a couple Doritos Locos Tacos.
The menu somehow keeps evolving but also never really changes, and I’m weirdly okay with that. Cheap, fast, and weirdly satisfying in that “I know I’ll regret this later but I don’t care” kind of way.
The people working there usually keep it moving, even when there’s a drive-thru line wrapped around the building. Bonus points if you get one of the spots that doesn't skimp on the sauce packets.
Taco Bell isn’t fine dining, but it is fine timing—especially when you’re pulling up at 11:47 PM with six bucks and a dream.“
“I went to this location for the first time during breakfast hours so I didn't know the menu. The Hispanic lady working here with a nose piercing was kind enough to read/explain the breakfast menu for me even though I ended up not getting from the breakfast menu. Most fast food places get irritated or annoyed when u take too long. Excellent customer service!“
“Seven is incredible, I’ve never had such wonderful service and recognition from any manager at all much less a fast food restaurant. KEEP SEVEN AT ALL COSTS! He is a wonderful person all around and a credit to the company. We love seven!!!“