Jimmy John's

$ • Sandwich Shops, Fast Food

Hours:
31889 Gateway Center Blvd S, Federal Way
(253) 946-1500

About Jimmy John's

Jimmy John's is a popular sandwich shop that offers delicious and fresh sandwiches with excellent customer service. The restaurant is known for its quality ingredients, including soft and tasty bread, roast beef, and shredded lettuce. Customers appreciate the variety of vegetarian and dietary-friendly options, such as the "unwich" lettuce wrap. The restaurant is also kid-friendly, with small sandwich sizes available.

The team at Jimmy John's Federal Way has been praised for their great service. Customers have noted that the staff, including manager Kerri and employee Scott, have been extremely helpful and accommodating, even resolving issues with incorrect orders. The sandwiches are consistently delicious, with the roast beef and shredded lettuce being customer favorites. Customers also appreciate the fact that the sandwiches stay soft all day long.

Overall, Jimmy John's provides a great dining experience with its affordable pricing, clean atmosphere, and friendly staff.

Customers' Favorites

Jimmy John's Reviews

3.3
143 ratings
Restaurantji Rating
5
54%
4
8%
3
5%
2
11%
1
22%
Food
4.0
Atmosphere
4.1
Service
3.4

Share your opinion about Jimmy John's

Restaurantji Rating

Started off well, then orders started taking longer to arrive , delivery to wrong address. One thing after another , I'm done with JJ

Went to the Federal Way location on Mother's day and while I was ordering there was a young man swearing and throwing bread around behind the counter. He was very loud about being pissed off and made myself and another lady very uncomfortable with his behavior. Poor customer service on his part and I will not be going back. This was at 1pm in the afternoon and the employee was somewhat bigger with dark facial hair and tattoos, black face mask with white wording.

Unbelievably long wait for a single sandwich with two whole people in the restaurant. Half the staff was playing on their phones and a single sandwich guy (who must have been new) working. Really strange. If my cooks or what have you ever were caught playing on their phones while a new guy goes down in flames on the clock there would be reprimands. I get it, just a sandwich shop. Buy don't tote the phrase "Sandwiches so fast you'll freak!!" Written on the backs of complacent employees....read full review

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Hours

Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 10PM
Sunday 10:30AM - 10PM
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