Starbucks in Federal Way

“I will have to say that I was really pleased about the good customer service that I've been receiving there along with the other Starbucks in the Federal Way area they've all stepped up their game at least when I've gone in or through drive-thru The food and coffee have been hot The customer service is always polite I really enjoy to see the little writings on the cups at times a happy faces have a nice day All the positive things to be put on a cup I would say very much keep up the good work I know that you guys get a lot of traffic at times but just the attitude and the little things you do in the cups now and some things make a big difference in customer service.
So the owner wanted me to reach out to them and wanted to talk to me in person I call up and talk to some girl Christina or something like that Crystal or sorry can't remember her name but instead she keeps wanting me to talk to the property manager on duty when I told her I did not want to talk to them I want to talk to the owner like he or she asked me to do we still got nowhere so after getting frustrated and drilled about by by the person there on the property management team and they could not do a simple job like give me the phone number for the owner or relay the message of my phone number to them how bad do they really want to resolve these issues things have not gotten any better same side of the street but I showed you is all messed up with cars being broken and garbage they've cut trees down Left the pieces there for people to come take them if they want them but of course no one can see him over there it's too hard to get into him so now it's just another ice or cause on that side apartment complex. If you enter their facility using the 312th Street entrance it is all kept up real nice and grass and pretty and always on top of things however if you use the exit point off the other side which most people do not see it is a cluster it's a eye sore cars broken down glass windows broken broken out and also no places to park inside because they don't have any parking spots at all you have to worry if you're delivery person there if you're going to be blocked in or maybe if you get tied up have a carby get ready towed you got to have your garbage outside of your porch on your house on a certain day for pickup and then of course they charge you $25 too have your garbage taken away I even gone as far now to see that you got people from your complex going down to the park at Adelaide to use the garbage down there to get rid of their garbage so they don't have to pay the fee not to mention seeing some of the furniture and other stuff that's from the apartments that have been vacated and stuff in up well outside of course in the curbside out there that you don't see it cuz you know the city will come through and pick it up for you and do your job I'm waiting now again to see if the manager sorry not manager if the owner's going to reach out to me and want to talk to me about these small incidents just now there's still occurring that I can bring up more I'm not changing my review I'm trying to be nice and give you a chance to correct it and talking about what I'm seeing and maybe come down and do a walk through with me on the other side apartment complex building which are kept up a lot better than the other side if you're going to rent this place I'd recommend you come in from the other side of the complex and look at the difference between how the buildings are maintained and kept up and the yard maintenance there too so I will call back later this week to see if you left me a phone number for me to call to talk to you the owner that's what you said you were the owner and wanted to talk to me not the property management team so have amazing weekend let's see if you guys can manage to do a simple task on your own at this point I seriously doubt it you can't even run the apartment complex and whoever you have for maintenance t“

“Thank you so much to the barista who remade my drink !! I went to dash pointe road location and I was already on my way home. Right side is the remade one with actual strawberry cold foam!! And sweetened thanks so much for the customer service.“

“This is the best starbucks in federal way in my opinion. They are clean, quick and friendly. I love the chai lattes here. Their milk options are great and they really take their time to get to know customers. The staff knows me by name and they greet me every time I come in. They also ask me about my day and work. It's a decent size establishment to hold small meetings there too.“

“Friendly staff..consistantly yimmy drinks...but slow service. Seems like mobile orders and drive thru took priority to walk ins. I've been going to vsrious Starbucks since 86....this was the longest wait for a drink ever and inside the store was empty, I walked right up and ordered....“

“I come to this Starbucks pretty frequently because it’s very close to my work. The employees are always kind and I’ve never had an issue with my food or drinks.

I never really saw a reason to write a review before this, but this morning when I went through the drive-through and Adeeb was so energetic and kind. I figured I would talk to text this on my way from Starbucks to work.

Definitely one of my favorite Starbucks in the area that one interaction set a great tone to the day!“

“Jernest is the best barista there. He is so kind and sweet and always makes my drink correctly. He asks how I’m doing and says hi even when I’m not getting a drink during my Target trip. I ALWAYS try to go when I see him working because he is just my favorite. He definitely deserves a raise.“

“I come here all the time and I absolutely love to dine in a welcoming environment with the most delicious drinks served with outmost grace and in a timely manner. I love to indulge in the services of this coffee chain that brings great radiance into my day from their mouth watering baked goods to their perfectly refined drinks“

“Vegetarian options: Plenty of options

Dietary restrictions: Ask and they will do their best to meet your needs

Parking: Shared lot will shopping center

Wheelchair accessibility: Accessible“

“Can't swing a dead cat on a street corner in Seattle without hitting 4 Starbucks, and they're all making reliably good coffee! My apologies to cat-lovers. I am really a fan of small-batch roasters and boutique cafés. But Starbucks trains their baristas well.“

“The coffee is consistently good, and the young lady that served us at the srive through was great. He only problem was we could barely locate the building because there were no signs in the back where the entrance is, and we aren't from the area“