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“I always thought McDonald’s staff weren’t very friendly and that the service was often disappointing. But James changed my opinion. He always has a great voice, a positive attitude, and provides excellent customer service. Every time I visit the Kirkland location, he makes the experience enjoyable. Employees like James make a real difference. I hope he gets the recognition he deserves a promotion or something similar. Thank you(Tuesday night, around 10 PM)“
“this is my #1 spot for snacks when i’m crunk or after work when i want a happy meal, and they are always fast, accurate, very nice and the lady on the speaker pronounces my name correctly!! your employee ella is very very nice and complimented my glasses :) all in all, it’s a mcdonald’s lmao, but as far as mcdonald’s go this one is pretty great“
“This is the best McD’s I have gone to over the last 2 weeks for the HK Godzilla toys. They answered their phone after 3 rings and truthfully told me that they had a lot of the toy I was looking for in stock. I went there when it was less busy and the cashier was so nice and patient. She correctly entered my order! The other locations up-charged me for drinks without asking me and gave me apples when I told them I didn’t want any. I had a great experience here and so happy to finally complete the collection!“
“I don't understand these bad reviews! First off, I don't eat McDonald's or fast food in general but this is one of my autistic sons staples! Besides this I have never encountered 1 rude employee! They must love their job and treated well cuz it's not fake! I've worked retail my entire life! This is by far the BEST McDonald's I've been to regarding customer service! Something to be said for this young generation and being respected ever time you go there! Management is doing something right?“