Customers` Favorites
“Great food and fantastic service! I highly recommend the sweet and spicy chicken bowl. Everything I've had so far has had superb flavor. Customer service is also excellent.“
Customers` Favorites
“There is nothing really special about the burgers and fries. They are both very basic. The attraction comes from being able to customize your burger with at many condiments as you like, and getting a plethora of fries with your order. Oh and all the peanuts you can eat while you wait for your order.“
Customers` Favorites
“All the employees are friendly and helpful“
Customers` Favorites
“Best fast food burgers in town hands down. But this location apparently doesn't do anything for birthdays. Decided to treat myself on my 40th to one of their great burgers and found out that they don't even offer a small vanilla cone on someone's special day. Kind of a shame...“
Customers` Favorites
“Me and my friend and her daughter came in the other night for a sweet treat. Izy had taken our order and was the absolute sweetest. She made the experience so special with my friends daughter. She had a conversation with my friends daughter and even held up the card reader so she could “pay”. 10/10 would recommend this Dairy Queen!!“
Customers` Favorites
“I tried Chick-fil-A for the first time the other day, and I was seriously impressed! The food was delicious, and the service was even better. Tavin, our cashier, was so kind and welcoming—it really made the experience stand out.
We accidentally got the wrong kind of chips with our order, and when I went to exchange them, they told me to keep both bags. That level of generosity and customer service definitely didn’t go unnoticed.
Overall, such a great first experience. I’ll definitely be coming back!“
Customers` Favorites
“the staff yesterday were amazing. very friendly. they went out of thier way to help me out with a situation. i dont usually write reviews unless it was a memorable experience. this definitly was one of those situations. thank you for your. kindness.“
Customers` Favorites
“4 Meat Mountains conquered! GWay Arby's ROCKS!!!“
Customers` Favorites
“I want to give a shoutout to the Manager Angela! I’ve been coming to this location for quite sometime and she’s always been very professional and gives fantastic customer service. This location is always busy and her and her team always holds it down. Thank you“
Customers` Favorites
“really good food I come from Zillah Washington and there deep fried Mushrooms are so good“
Customers` Favorites
“I was pleasantly surprised by the quality of food. I got chicken strips, fries with toast and gravy and everything was fresh and delicious. Not just one thing but even the toast was buttered right. I asked for fresh hot food and they delivered. If they keep serving good food I'll return. The other DQ on queensgate was like eating garbage. IT was stale, cold dry chicken too. I asked for fresh and even when I came in to get it redone they still gave me stale dry greasy old stale fries and chicken and barely gave me any fries. Gravy was cold. The worst. That was queensgate. The DQ on gage bvrd was the best. Everything was hot and fresh and the chicken was meaty and tender. They gave me tons of fries. All hot and fresh gravy too. I'll have to come all the way out there to get decent dq food bc the one on queensgate is terrible.“
Customers` Favorites
“They appeared to be understaffed this morning
But the two women working were doing an excellent job
They took a while to get our order at the register, but the food was ready within a few minutes of ordering
The honey mustard was empty at the self service pump but they handed us some sauce cups from the back
They had forgotten the bbq sauce for our pulled pork sandwich but handed us a sauce when we asked for it.
I didn’t like that they didn’t have hats or hairnets, but they were well groomed and had their hair up so it wasn’t a problem“
Customers` Favorites
“The staff tonight was fantastic. My son had a little mishap in the restraunt and he went to the counter to let them know and they thanked him for his honesty and gave him a cookie! He was also pretty indesicive when choosing his food and the gentleman that helped us let him try a couple samples to narrow it down. All in all, great experience 10/10. We will be back for sure! Thanks Richland Costa Vida“
Customers` Favorites
“Very satisfied. As someone who is gluten-free, it is difficult to find affordable meal options that are both safe and high quality, and this Firehouse Subs location consistently delivers. Their gluten-free sandwiches are excellent, reasonably priced, and always prepared correctly. Orders are ready very quickly, the food quality is reliable every time, and online ordering makes the experience extremely convenient—I can walk in and pick up my order without any hassle. This location makes eating gluten-free easy and enjoyable.“
Customers` Favorites
“Every time I’ve visited, the experience has been excellent.
This is my favorite pizza chain — the flavor and customization options are unbeatable.
The customer service is always fantastic; the team consistently goes above and beyond with warm greetings and quick fixes.
10/10 recommend!“
Customers` Favorites
“Update; went again, no rating improvement as bread was too dark and dry. Bummer, fixings are an A+. Added more pics too
Sandwich was pretty good, bacon and turkey were perfect, bread was a little dry and overbaked, root bear was great, plenty of napkins and such. I think $38 for 2 sandwiches was too much“
Customers` Favorites
“Delicious food and excellent service! The store is clean, the staff is friendly, and the subs are excellent!“
Customers` Favorites
“Kind of exactly what you expect in an express fast food franchise. A big plus was that the Long John's side isn't as popular as the Taco Bell side, so my order was cooked while I waited. Fish was perfect, but the fries were definitely lack-luster at best. Will skip next time and do extra hushpuppies because those hushpuppies were straight up sublime. I'm a Georgia boy, and I know hushpuppies. Could not believe they came from a Long John's express. The young man who waited on me, I believe it was Nate (Nathaniel), was extremely polite and helpful. Even my wife, who does not eat fish, was pleased with the fish and hushpuppies, but agreed the fries were too "cardboard" like. We will be doing the fish and hushpuppies on a regular basis. Really nice break from burgers and chicken.“
Customers` Favorites
“Food was good. The drink fountain sprayed water all over me, which I don't mind too much but I worry about other people being annoyed. When getting a second to-go order, we did not get a cup. When we asked, a lady looked annoyed and practically threw the plastic cup at us and didn't look. We also saw her making annoyed faces after turning around, away from customers when they'd ask for something.“
Customers` Favorites
“Good fast Mexican food. Be careful with the Hot 🥵 Salsa. When you bring home chips and salsa for your Mexican husband and he says “this salsa is F’in Hot” you know it is hot! I could hardly enjoy my Burrito. 🤦♀️“
Customers` Favorites
“This McDonald's is always nice and clean, pretty fast, and I would say consistently puts out orders that are correct and high quality. Drive through never seems to pile up, counter inside has a quick response time for someone to come order if you want to order at a person, and there's always plenty of seating.“
“Great sandwiches made freaky fast and freaky fresh! #Vito /w peppers!“
Customers` Favorites
“Excelente servicio y comida deliciosa 👍“
Customers` Favorites
“My family and I dined here today for lunch and had such a great experience thanks to Young lady, I believe her name was Rebecca. she was delightful, quick and remained in such a positive mood despite how crazy it was during the lunch rush. A true rock star!“
Customers` Favorites
“I have a high tomato allergy and normally have a hard time with finding places to eat that will make sure no tomato cross contamination happens. They really step up here and make sure. Taylor (staff) not only remembers my sandwich that I order, but also the tomato allergy. Yesterday I was having a bad day, very tired because I've been caring for my mom that just had brain surgery. I locked my keys in my car. Taylor called to see if she could get me help. She is awesome at customer service and as long as you have friendly, helpful staff, I will be there eating!! Thank you Taylor!!!!“
Customers` Favorites
“Everything I have tried has been amazing“
Customers` Favorites
“Like to do a review for Taman love ordering my subway with him. He’s a nice guy N patience when you’re explaining him what you want on your sandwich. really good manners respectful to people. I never leave disappointed five stars to him. good job bud. Keep up the good work.“
Customers` Favorites
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“Ordered 3 of the Thanksgiving subs with double meat and the gravy to go, got home and no gravy no double meat. Called and complained they offered to remake the subs but I didn’t need 3 extra subs, asked about a partial refund but they would have needed the card on site, so I figured if I had to go back either way I just asked if I could get the rest of the meat. No problem went and picked it up and was offered a soda for free, got home and they didn’t just make up the difference in the amount of meat, they sent 3 cookies and double meat, so we ended up with triple meat. They didn’t just make it right, they went above and beyond. Thank you Firehouse Subs West Richland!“