“I'm blown away by all the bad reviews. I walked in and was greeted with a smile. I've been to poorly ran Jimmy John's and this one is just understaffed. They were one of the fastest I've ever been to. Our order was accurate but we don't ask for any changes to regular menu. They were out of turkey but no big deal other options are way better. Provide your location with more staff and you'll see the positive reviews go up.“
“We placed an order while visiting for a gymnastics meet. I just received a call from manager Carly apologizing for the delay and offering a credit for the inconvenience. Wow! I honestly didn’t even think it was taking too long? Just assumed 30-45min was normal for a delivery. Either way, the communication and customer service was excellent!!“