Cousins Subs

Name: Cousins Subs
Address: 5333 N Port Washington Rd, Glendale, Wisconsin, 53217, US
Telephone: (414) 962-6575
Price range: $
Rating: 2.6

$ • Sandwich Shops

Hours:
5333 N Port Washington Rd, Glendale
(414) 962-6575

Menu Order Online

About Cousins Subs

Cousins Subs offers delicious subs, but there can be some hiccups with orders. One customer had missing ingredients, but a manager named Kevin stepped in and resolved the issue promptly. Another customer warns against ordering fries or cheesecurbs due to long wait times. Despite some mishaps, the subs are tasty and made fresh. Just be cautious with additional orders and be prepared for possible delays. Recently, customers have noted improvements in wait times in the drive-thru, and in-store staff have been consistently kind. However, some experience slow and inefficient drive-thru service, leading to leaving before placing an order, so in-store pickups might be better. Online orders sometimes arrive not made as requested, with bread that is hard and stale regardless of the time. This suggests staff may not always pay attention to details. The food is generally decent, but accuracy can be inconsistent. The atmosphere is good, especially in the afternoons and evenings when drive-thru cashiers have friendly personalities and good customer service. The female manager is friendly and accommodating, but there have been times she made an incorrect sandwich. Parking can be difficult when crowded, as there is another establishment next door. Customers describe the subs as always tasty and fresh, though waiting in line can sometimes take a long time, especially when someone else has a special sandwich made. In the in-store experience, staff can be rude, and fries may be undercooked. Occasionally, orders are incomplete or incorrect, but staff are quick to help, and some customers find that orders are ready in just a few minutes.