Chipotle Mexican Grill

$ • Mexican, Fast Food

4628 E Washington Ave, Madison
(608) 242-7334


Take-Out/Delivery Options


Reviews for Chipotle Mexican Grill

The food here is good. That's why they get 3 stars. Everything else is mediocre at best. I've been to this location 10-15 times in the past 2 years. It's ran and operated by young people. They typically are more concerned with random odd jobs instead of helping customers. Multiple times one person is making food and running the register while 4 other employees are cleaning the grill, in the back of the store, or doing other things. So the wait can be long. full review

I got there when it was supposed to be open, and they hadn't even unlocked the doors yet. When I finally was let in, the rice was crunchy and under seasoned, the chicken was way overcooked, the utensils were not set up, and there was no receipt paper. One of my worst Chipotle experiences in recent memory.

I ordered chipotle online while traveling out of town. I ordered 3 meals to pick up. We showed up at the pickup time and had to wait for 20 more minutes before our food was even ready. The worst part, they forgot to put cheese on every single one of our meals!!! It was a terrible experience. My daughter's build your own taco had an empty compartment in the tray because they didn't put in cheese. All she had was a tortilla, rice and some meat. Unfortunately we were full review

More Reviews(146)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.