Potbelly Sandwich Shop

$ • American, Fast Food, Salad

2245 Zeier Rd, Madison
(608) 819-5022


Take-Out/Delivery Options


Reviews for Potbelly Sandwich Shop

Wow. I tried to use the online ordering system while my baby was screaming crying so I decided to call. She answered and told me "did you try using our app" which I replied yep and told her I thought it would be easier to call. She then tells me how much work she has to do to take my order over the phone and how much longer it's going to take her. I replied my husband can just order when he gets there I guess. And she hung up. Insane customer service.

I’m conflicted leaving this 3 star review. On the one hand, the taste of the Chicken Mediterranean was bold and the hot peppers really brought the flavors to life, so the quality and taste was well done. The turkey sandwich was also pretty decent. But on the other hand, paying nearly twenty dollars for two “big” sandwiches is a little ridiculous. I mean, this price is without a side or a drink...for just two fast food subs.

Let me start off by saying that I am NOT normally the type of person to leave businesses a negative review, however after repeated interactions with a female employee at this location who happens to be a manager I have no choice but to feel like this is deserved (and hopefully taken care of to better customer service).

More Reviews(65)


Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 11AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.