Potbelly Sandwich Shop

$ • American, Fast Food, Salad

2245 Zeier Rd, Madison
(608) 819-5022


Take-Out/Delivery Options


Reviews for Potbelly Sandwich Shop

Why is it that the two women are so rude asking "What do you want" "Go over there he will finish it" and then you get this from the men "Hi what can I get for you today?" So so much nicer actually treating a customer like their job depends on it hmm what a concept from now on when I see the two women I'll just go somewhere else for my meal.

Firstly the food slapped. However the lady taking my order was a major grump I mean you guys have an order board the size of Texas and it’s my first time here I’m going to have questions. When I’m came to the window she didn’t say a word and I don’t think they ever even told me the total for my order

Wow. I tried to use the online ordering system while my baby was screaming crying so I decided to call. She answered and told me "did you try using our app" which I replied yep and told her I thought it would be easier to call. She then tells me how much work she has to do to take my order over the phone and how much longer it's going to take her. I replied my husband can just order when he gets there I guess. And she hung up. Insane customer service.

More Reviews(73)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.