Starbucks Coffee Company
$ • Coffee Shops
Hours:
3515 University Ave, Madison
(608) 238-3467
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Hello! Customer service suggestion �. I recently was working to surprise a group of student employees who have been working 12-hour days for the last 2 weeks straight. I went through the drive through at this location. The barista on the comms was nice but when I placed my large order responded “seriously?” And asked me to come inside.
That’s a pretty reasonable request however the tone and “seriously” didn’t make me want to go out of my way to come back...read full review
Fabulous! The staff is ready to rock every morning with great attitudes and wonderful customer service
Menu
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
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Starbucks Coffee Company is renowned for its exceptional customer service and friendly staff. The store manager, Angelica, is praised for her kindness and responsiveness, often going above and beyond to assist customers. She has helped resolve payment issues and provided helpful drink customization advice. The staff, including Andy at the drive-through, also receive accolades for their professionalism and willingness to assist with online orders.
This location is known for its cleanliness and modern atmosphere, making it a pleasant spot for coffee lovers. Customers appreciate the quick service, with mobile orders now consistently ready on time, a significant improvement from previous experiences. However, some feedback highlights that the café can be too cold, with ongoing issues regarding the heating system.
Overall, the store is well-stocked and offers a variety of quality drinks, contributing to a positive experience for visitors. With free parking available, this Starbucks is a convenient choice for anyone seeking a great cup of coffee in a welcoming environment.