Benihana | Japanese Steakhouse
$$$ • Japanese, Sushi Bars
Hours:
850 N Plankinton Ave, Milwaukee
(414) 270-0890
About Benihana
Customers' Favorites
Benihana Reviews
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TERRIBLE.
First of all, we order filet mignon and they tried to pass off sirloin as a filet.
Nothing was flavored at all, super bland.
When we didn’t touch our food, we told the server that we were very unsatisfied and ready to leave. Again, we didn’t touch our food.
On the way out, the manager tried to verbally attack us by demanding answers to ridiculous questions. Made us feel super uncomfortable and tried to tell us that we don’t know what hibachi is....read full review
We made 5:30 reservations and were not seated until almost 6. Once seated it was another 10-15 minutes before anyone came to our table. My husband didn’t get part of his order and the other 2 couples sitting with us had their orders messed up as well. One of the waiters finally came out with the lobster tail that was missing from my husband’s order after everyone had finished their meals. When we were given the bill, the waitress told us they took $$ off for the missing portion...read full review
We made 5:30 reservations and were not seated until almost 6. Once seated it was another 10-15 minutes before anyone came to our table. My husband didn’t get part of his order and the other 2 couples sitting with us had their orders messed up as well. One of the waiters finally came out with the lobster tail that was missing from my husband’s order after everyone had finished their meals. When we were given the bill, the waitress told us they took $$ off for the missing portion...read full review
Menu
Hours
| Monday | 11:30AM - 2:30PM 5 - 9:30PM |
| Tuesday | 11:30AM - 2:30PM 5 - 9:30PM |
| Wednesday | 11:30AM - 2:30PM 5 - 9:30PM |
| Thursday | 5 - 9:30PM 11:30AM - 2:30PM |
| Friday | 11:30AM - 2PM 5:30 - 10PM |
| Saturday | 4 - 10PM |
| Sunday | 4 - 9PM |
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Based on reviews, Benihana is a Japanese Steakhouse where the food is great and the steak is made to order. The chefs can be talented, funny, and entertaining, though some may seem inexperienced or focus on one person. Service varies; some servers are fantastic and personable, while others are inattentive or need to ask for orders multiple times. The experience can differ by location, with this one described as low frill and missing energy. Seating is extremely close to other tables, and the 20% automatic gratuity is considered ridiculous with no incentive for excellent service. The ginger salad dressing is a miss on a salad. Despite this, the 5 course meal is delicious, and the hibachi experience did not disappoint.