Customers` Favorites
Customers` Favorites
“I have been a longtime customer of Olive Garden and visit quite often. The food here is delicious and clean, with a comforting “home-cooked meal” feeling. I would like to share my experience from tonight’s dinner.
Our server this evening was Kailey, and she truly did an excellent job. She brought each of us a small plate for the calamari, so I didn’t have to awkwardly lift the fried squid from the dipping bowl to my mouth and risk spilling sauce on the table. It has been a very long time since anyone has served us with that level of attention.
Many servers here tend to serve based on their mood. Something as basic as giving customers a small plate for appetizers—or even a little salad—is often skipped. I usually order hot tea, and sometimes I receive a pot of hot water to refill, sometimes I don’t. Some servers even refuse to give me hot water (I have no idea why). When I ask for more hot water, they snap back that I will have to wait for them to boil more.
But tonight with Kailey, everything was different. She took care of us thoughtfully and attentively. I felt completely satisfied and respected. Her service was appropriate, polite, and professional. She noticed the small things that make a dining experience comfortable.
Thank you, Kailey.“
Customers` Favorites
“My mother and I came in tonight for dinner, and the gentleman behind the counter, Timmy, was extremely helpful, kind, happy, and talkative. He was attentive to everything we needed and always used his manners. His kindness shined, which is rare to find these days. Thank you so much for making our dinner outing more enjoyable.“
Customers` Favorites
“My family and I would like to say a special thank you to the Jackson St Pizza Hut team - especially Mack and Dave - for the excellent customer service tonight. Our order was not correct (not their fault) and they still remedied the problem and got us our delicious pizzas & cheese sticks. They even threw in an order of Cinnabon rolls! Mack even called to follow up and make sure we were satisfied 😊 Thank you!!! We will be ordering again soon!!🍕❤️“
Customers` Favorites
“love your pizza! Disappointed no locations in appleton anymore! last night we ordered, Grub hub delivered "God knows where? Not to us! when we tried to reorder/redeliver we were told not taking any more orders?? ( busy I guess) But, seriously, you just figure oh well too bad for us???? I und ER stand its Grub hubs fault, but you look pretty bad not having very good customer service!!!! meanwhile someone got a free pizza & cheese bread 😕😡“
Customers` Favorites
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“First time there was a late lunch with a friend. Very friendly staff. Great selection of beverages, wine, and nonalcoholic drinks. Our server was super helpful in making our selections. Pizzas came out piping hot. Flavor combinations were on point. Everything was delicious. We will be back!“